Order Fulfillment Specialist - 2nd shift

About the Role

The Order Fulfillment Specialist plays a critical part in ensuring compliant, efficient, and timely order fulfillment while maintaining the highest standards of product quality and regulatory adherence for cannabis products.

Responsibilities

• Accurately pick products based on order sheets or electronic order management systems.
• Verify product information including strain, SKU, batch/lot number, and quantity.
• Safely and securely pack products for delivery using appropriate materials and tamper-evident seals.
• Apply state-compliant labels to packages, ensuring accuracy and legibility.
• Conduct final quality control (QC) checks for accuracy, compliance, and packaging integrity.
• Stage completed orders in the designated shipping area for pickup or delivery.
• Maintain accurate records of fulfilled orders and report discrepancies or damaged product.
• Follow company SOPs and state regulatory requirements to ensure full compliance.
• Support warehouse organization, inventory management, and cycle counts as needed.
• Maintain a clean, safe, and organized work environment.
• Perform other duties as assigned by management.

Requirements

• Must be at least 21 years of age.
• Must be able to pass a background check as required by state regulations.
• High school diploma or equivalent required.
• Prior fulfillment, warehouse, or logistics experience preferred.
• Cannabis industry experience is a plus but not required.
• Strong attention to detail and commitment to accuracy.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong organizational and communication skills.
• Ability to lift, carry, and move up to 50 pounds.
• Ability to stand, walk, and perform repetitive tasks for extended periods.
• Comfortable working in a warehouse environment with varying temperatures.
• Willingness to follow strict safety, compliance, and PPE guidelines.

Physical and Mental Demands

• Frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, or position objects, tools, or controls.
• Must occasionally move packages weighing up to 50 lb.
• Able to stand for 90% of the time.
• Comfortable with heights, occasionally ascends/descends a ladder to service lights, filters, trellis netting, and ceiling fans up to 25ft.
• Comfortable working atop and traversing scaffolding when required.
• Comfortable with changing environment temperatures and humidity.
• Exposure to pollen, dust, dander, and other natural elements.
• Specific vision abilities required include close observation and the ability to adjust focus.

Working Environment

• Work is performed in a warehouse environment.
• Occasionally exposed to moving mechanical parts and the risk of electrical shock.
• The noise level in the work environment is usually moderate.