Order Fulfillment Associate Part Time

About the Role

Responsible for performing general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update merchandise locations, and operating equipment. Omni Experience Ambassador will be working within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club.

Responsibilities

• Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizes a handheld scanner device (RF) to pick orders from the sales floor and verify merchandise.
• Moves merchandise from sales floor to staging area.
• Communicates problems with inventory and/or equipment, and expired or short-dated items included on pick list.
• Communicates with club team when merchandise needs to be replenished.
• Works with team to have merchandise pulled from reserve area to avoid sales floor replenishment when possible.
• Ensures all orders are picked in a timely manner to meet productivity requirements.
• Follows operational efficiencies, processes, and productivity standards with adherence to established SOP for BOPIC, Curbside, and Ship from Club.
• Securely packages orders in accordance with standard operating procedures.
• Ensures the Ship from Club (SFC) area is neat, clean, and organized.
• Performs general housekeeping duties, including removing trash and cardboard from the work area.
• Handles damaged goods and spoiled products in accordance with standard operating procedures.
• Processes returns to the club and determines how to handle (via DDR or Membership desk).
• Maintains all club policies and procedures, including adhering to proper dress code standards.
• Meets OMNI productivity expectations regarding service level agreements (SLAs), performance metrics, and goals.
• Performs other duties as assigned, including working in other departments as needed.

Qualifications

• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Job Conditions

Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping. Continuously requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Usually in a comfortable environment surrounded by moving machinery and/or loud equipment. There may be exposure to temperature extremes at times to pull refrigerated orders. There may be occasional exposure to Company-approved cleaning agents.

Pay

The pay range for this position is $18.25 - $21.90.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

*Eligibility requirements vary by position.