Order Fulfiller - Level 3, 1st Shift

Location: Solon, Northeast Ohio, USA. Shift: 6:00 AM – 2:15 PM.

About the role

Receives, inspects, stores and distributes raw material, components, sub-assemblies and other products within the warehouse and Shipping/Receiving.

Responsibilities

• Working more directly with internal departments
• Making more decisions on one's own to balance department workload
• Performs minor troubleshooting
• Recommends improvement ideas and solutions with involvement from the Plant Management Team
• Capable of recognizing problems or discrepancies and making corrections using advanced Inventory Control Systems screens
• Work on his/her own and help answer questions from less qualified associates
• Moderate troubleshooting skills required
• Receives orders and enters data into SAP & RHOADS system
• Convey or appropriately move materials and items from receiving to appropriate work centers or staging areas
• Sorts and places materials or items on floor, pallets, racks, shelves, mini-load bins or carousel locations, according to material segregation guidelines
• Fills requisitions or requests for materials or other stock items and distributes items to necessary work centers
• Picks assembly orders from stock and provides them to appropriate department
• Marks materials with identifying information
• Weighs or counts items for distribution within plant to ensure conformance to company standards
• Maintains stock orientation in primary and secondary storage locations
• Uses computer to enter transactions and maintains inventory record accuracy by doing cycle counts audits
• Does SAP transactions to issue orders, move or adjust inventory and perform shop floor moves
• Performs other miscellaneous duties as assigned in a safe and efficient manner
• Capable of using lift equipment and other warehouse equipment
• Visual verification and manual dexterity are required
• Results Oriented and ability to learn the various order fulfillment functions
• Close attention to detail required
• Basic computer skills and high attention to detail
• Ability to add, subtract, multiply and divide using whole numbers
• Can work with a high degree of independence
• Support company philosophies, systems, and policies by displaying integrity on the job

Requirements

Required:

• High school diploma or GED preferred
• Must be fully qualified as a Level 2 Order Fulfillment Operator, meeting all skills/knowledge, performance, and competency requirements
• To be fully qualified as a Level 3 Order Fulfillment Operator, you must meet all skills/knowledge, performance, and competency requirements to be eligible to move to Order Fulfillment Operator Level 4

Preferred:

• Basic warehouse knowledge preferred
• JLG level – OF2 to OF3
• Capable of using tow motors, lift assist equipment and other warehouse equipment
• Some visual verification and manual dexterity are required
• Results-oriented and ability to learn the various order fulfillment functions
• Customer Focus, Reliability and Integrity, Flexibility, Teamwork, Communication, Accountability

Qualifications

Customer Focus

• Direct and assist others in getting required support work completed in a timely manner
• Independently display prioritization skills
• Understand and anticipate the internal customers’ needs and initiate action to meet them
• Meeting customer needs is their driver

Reliability and Integrity

• Drives improvements and helps others make a positive impact on quality and plant metrics
• Along with providing it themselves, encourages others to provide reliable information
• Acts as a direct liaison with product, process and quality Engineers to ensure appropriate application of technology
• Supports organizational changes positively through actions and words

Flexibility

• Always willing to be flexible in their schedule
• Shares knowledge that they have obtained with others
• Open to taking on new challenges
• Can easily be interrupted or redirected to a new task, or site based on Swagelok’s needs
• Has useable ideas to help increase equipment reliability

Teamwork

• Creates strong morale and spirit within the team by encouraging others and making them feel valued and important
• Facilitates Root Cause analysis effort for equipment reliability
• Facilitate Shift Start up and departmental meetings
• Promotes group reputation in a positive manner
• Effectively coordinates resources to achieve ZCD

Communication

• Communicates well with all different levels in the organization (shop floor, office, engineering, supervisors, managers, directors, lean leaders, etc.)
• Promotes own ideas and information with others
• Drill-down to root cause in all work order solutions
• Communicate through appropriate escalation channels when required
• Is a voice for Quality and will take time to explain theories and philosophies
• Receives input from others

Accountability