Order Entry Specialist

About the role

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

The Order Entry Specialist is responsible for providing superior service that meets or exceeds all internal and external customer needs, owning the order entry and management process for associated technology.

Responsibilities

• Meet attendance and production standards and follow all MCC policies and procedures
• Serve as a resource for order entry needs of the CS department
• Enter daily customer purchase orders into the ERP system from a variety of sources: fax, e-mail, or on-line portals
• Provide accurate and complete information to internal customers
• Assist with entry of inventory release requests
• Give backup order entry/file assistance support to others when in need
• Input interplant POs into approved facilities
• Maintain and organize required customer/order information for future reference as requested by CSR
• Assist with special projects related to customer/item data management
• File daily/weekly reporting
• Assist with driving greater EDI compliance in the order entry process through customer set up and coaching as well as ensuring clean master data between customer and MCC systems as it relates to the order entry process
• Other duties as assigned

Qualifications

• High school education or equivalent
• Demonstrate the ability to be proficient in Microsoft Office Suite or the equivalent
• Ability to learn business information systems
• Use information system to generate and analyze customer plant data
• Experience with ERP manufacturing systems is desired, but not necessarily required
• Articulate, clear, persuasive, and passionate in the spoken and written word
• Business and relevant industry experience
• Exhibit professionalism and respect at all times with customer and all levels of management
• Utilize customer and production information resulting in rational, logical, fact-driven problem solving
• Decisions made in the best interest of the customer and the Company
• Advanced Math; Analytics expertise desired