Order Drafting Specialist

About the role

Pioneer Industries (an ASSA ABLOY company) is expanding its Order Management Team. This role is based out of the manufacturing facility in Carlstadt, New Jersey.

Responsibilities

• Interpret customer requirements through various forms and create detailed manufacturing drawings using templates and AutoCAD-based systems, engineering guidelines, and sketches according to manufacturing requirements.
• Modify existing product designs to adjust to customer needs and meet SDI standards.
• Create layouts, details, and material kits for release to manufacturing.
• Accurately determine all custom product components required for shop drawings.
• Develop detailed drawings and anticipate potential issues during the installation process.
• Assist in creating detailed manufacturing drawings, collecting and updating all necessary hardware templates.
• Provide technical and problem-solving support to Customer Service, Manufacturing, and customers.
• Follow up to ensure external customer issues are resolved promptly and thoroughly.
• Work directly with internal and external customers to resolve template and drawing issues or discrepancies promptly and thoroughly to maximize production efficiency and accuracy.
• Make product recommendations to customers based on their needs and preferences.
• Process customer orders with a high degree of accuracy, ranging from basic stock to highly customized orders.
• Take and process specialty orders.
• Use document management system.
• Maintain appropriate metrics and KPIs.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall internal and external customer experience.
• Perform other duties as required.

Requirements

• Diploma in Mechanical or Architectural Technology preferred.
• Degree in Engineering Technology preferred; or 5 to 7 years’ experience in a similar role or industry.
• Five (5+) years of drafting/detailing experience in a manufacturing environment.
• Previous experience with standard drafting practices. AutoCAD, SolidWorks, Inventor.
• Strong math skills with proficiency in Algebra, Trigonometry and Geometry.
• Previous experience with templates and drawings as a designer or drafter within the architectural hardware industry and/or building products strongly preferred. The ability to read blueprints.
• Experience or exposure in order processing preferred.
• Understanding of metal forming equipment limitations and UL specifications desirable.
• Proficient communication skills, both verbal and written.
• Detail oriented with strong organizational and follow-up skills.
• Ability to interact with others, foster and maintain relationships.
• A dynamic team player who participates and works collaboratively with others.
• Excellent Customer Service skills to build customer rapport and resolve customer inquiries.
• Proven ability to manage multiple priorities or projects simultaneously while maintaining attention to detail and meeting tight deadlines.

Qualifications

• Experience or exposure in order processing preferred.
• Understanding of metal forming equipment limitations and UL specifications desirable.
• Proficient communication skills, both verbal and written.
• Detail oriented with strong organizational and follow-up skills.
• Ability to interact with others, foster and maintain relationships.
• A dynamic team player who participates and works collaboratively with others.
• Excellent Customer Service skills to build customer rapport and resolve customer inquiries.
• Proven ability to manage multiple priorities or projects simultaneously while maintaining attention to detail and meeting tight deadlines.

Skills

• Degree in Engineering Technology preferred; or 5 to 7 years’ experience in a similar role or industry.
• Five (5+) years of drafting/detailing experience in a manufacturing environment.
• Previous experience with standard drafting practices. AutoCAD, SolidWorks, Inventor.
• Strong math skills with proficiency in Algebra, Trigonometry and Geometry.
• Previous experience with templates and drawings as a designer or drafter within the architectural hardware industry and/or building products strongly preferred. The ability to read blueprints.
• Experience or exposure in order processing preferred.
• Understanding of metal forming equipment limitations and UL specifications desirable.
• Proficient communication skills, both verbal and written.
• Detail oriented with strong organizational and follow-up skills.
• Ability to interact with others, foster and maintain relationships.
• A dynamic team player who participates and works collaboratively with others.
• Excellent Customer Service skills to build customer rapport and resolve customer inquiries.
• Proven ability to manage multiple priorities or projects simultaneously while maintaining attention to detail and meeting tight deadlines.

Benefits

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

Pay

Competitive Salary

Schedule

Full-time

Company Information

We are the ASSA ABLOY Group. Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

About ASSA ABLOY

We are committed to creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

Contact

To apply, please visit Pioneer Industries' careers page or email Stephanie Mandato, Senior Talent Acquisition Manager, at stephanie.mandato@assaabloy.com

Equal Opportunity Employer

We are committed to building diverse, inclusive teams and encourage applications from everyone who can see themselves working with us.