Orchestral String Instrument Repair Technician / Luthier

About the role

We are seeking an Orchestral String Instrument Repair Technician / Luthier to join our team! The position is flexible—it could be full-time or part-time. As an Orchestral String Instrument Repair Technician, you will determine each customer’s repair needs, diagnose issues, evaluate the sound, and recommend the best next steps for repair or restoration. You will use tools alongside your own hearing to diagnose instruments, disassemble and reassemble them as needed, and repair or replace parts and components.

Responsibilities

• Listen to customers’ concerns and needs about their instruments
• Play instruments to help diagnose potential issues or defects and ensure repair completion
• Disassemble instruments, make repairs or replace parts, and reassemble instruments
• Use a variety of tools to assist in repairing instruments
• Occasionally be on-site for local events to provide emergency string repair services
• As the company grows, you may eventually be asked to help apprentice a new technician

Requirements

• Experience with a variety of orchestral string instruments desired
• Knowledge of and capability to use the tools of the trade
• Strong communication and customer service skills
• Excellent attention to detail
• The ability to multitask and take on multiple projects at once
• A discerning ear
• Excellent wood-working skills
• Able to play-test the instruments (violin, viola, cello, and string bass)

Preferred Qualifications

• Proficiently play an orchestral string instrument (violin, viola, cello, or string bass)
• Have good relationships within the orchestral string world
• Can make suggestions for how we can improve our orchestral string offerings

Benefits

• Life Insurance
• Long-Term Disability
• Short-Term Disability
• Simple IRA matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Pay

• Salary: Hourly- or Commission-based (negotiable)
• If hourly, starting at $17/hr. (based on experience)
• If commission, 40% of labor for customer repairs

Schedule

Flexible—full-time or part-time.