Oral Surgery Treatment Coordinator

Treatment Plan Presentation

• Meet with patients after their clinical exam to explain the recommended treatment plan in clear, easy-to-understand language.
• Detail the procedures, reasons for treatment, and expected outcomes.
• Discuss the cost of treatment and present financial options.
• Work with patients to verify insurance benefits, handle pre-authorizations, and explain what their insurance will and will not cover.
• Address patient anxieties and objections about treatment, helping them feel comfortable and confident in their decision.
• Cook up and schedule appointments for all phases of treatment, including follow-ups.
• Maintain and update patient records, ensuring all financial and treatment information is accurate.

Responsibilities

• Welcome patients to our office in a warm and pleasant manner while maintaining multiple phone lines and checking in and checking out patients.
• Create and present treatment plans.
• Handle and communicate patient financial arrangements.
• Maintain and fill appointment schedule.
• Communicate with general teams.
• All other duties as assigned.

Requirements

• A minimum of 1 year of Oral Surgery front office experience required.
• Experience with treatment plans required.
• Insurance verification experience required.
• Digital practice software experience required.
• Must be willing to travel within assigned areas.