Jobs · Administrative · California

Oral Surgery - Office Manager

Paradigm Oral Health · San Rafael, CA · 2 mo ago
On-siteAdministrativeFull-time

✨ NEW LOCATION OPENING SEPTEMBER 2026 ✨

About the Opportunity

This role is a unique opportunity for an experienced operations leader to serve as a true business partner and right hand to the surgeon. The Office Manager / Practice Manager will oversee day-to-day operations across administrative, front office, and clinical functions—helping build systems, lead the team, and establish a strong operational foundation from day one.

This is a hands-on leadership role ideal for someone who thrives on ownership, accountability, and collaboration while helping shape the culture and success of a growing practice.

Responsibilities

  • Practice & Operations Leadership
    • Serve as the primary operational leader for the practice, partnering closely with the surgeon on day-to-day management and long-term planning.
    • Oversee all aspects of practice operations, including patient experience, team performance, workflows, and operational efficiency.
    • Establish goals, track performance, and recommend improvements to support growth and sustainability.
    • Lead implementation of policies, procedures, and operational best practices.
  • Team Leadership & HR Management
    • Hire, onboard, train, schedule, and manage front office and clinical staff.
    • Provide coaching, feedback, and performance management, including quarterly check-ins, annual compensation reviews, and disciplinary support as needed.
    • Foster a positive, professional, and collaborative team culture focused on patient-centered care.
    • Ensure appropriate staffing levels to support patient volume and clinical flow.
  • Office & Patient Experience Oversight
    • Oversee office operations, patient flow, scheduling, and administrative processes.
    • Ensure a consistent, high-quality patient experience from first contact through post-procedure follow-up.
    • Maintain office systems, supplies, equipment, and vendor relationships.
    • Step in to support front office functions as needed.
  • Clinical Operations Support
    • Partner with the surgeon to ensure efficient daily clinical operations.
    • Support quality assurance, clinical workflow coordination, and continuity of care.
    • Maintain compliance with clinical protocols, safety standards, and regulatory requirements.
    • Ensure effective communication between clinical and administrative teams.
  • Facilities, Compliance & Administration
    • Oversee the physical environment of the practice, ensuring a safe, organized, and professional workspace.
    • Maintain accurate operational documentation and reporting.
    • Identify operational issues proactively and troubleshoot effectively.
    • Perform additional duties as needed to support the success of the practice.

Requirements

  • 5+ years of experience in healthcare, dental, or medical practice management
  • Prior experience overseeing administrative and/or clinical teams
  • Strong understanding of front office operations, patient flow, and staff leadership
  • Excellent organizational, communication, and problem-solving skills
  • Ability to lead with confidence, empathy, and accountability
  • Comfortable working in a fast-paced, hands-on environment
  • Bachelor’s degree preferred; equivalent experience considered
  • Dental or oral surgery experience strongly preferred

Benefits

  • Competitive pay
  • Bonus potential
  • Annual merit reviews
  • Medical, Dental, Vision, Life Insurance
  • Health Savings Account (HSA) with HDHP health plans
  • PTO, Sick Time, Paid Holidays, Paid Parental Leave
  • Short-Term and Long-Term Disability
  • 401(k) Plan with Company Match
  • Employee Assistance Program (EAP)

Pay

$70,000–$90,000 yearly salary

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