Oracle HCM Consultant/Senior Consultant, Managed Services

Responsibilities

• Serve as the primary functional expert for assigned Oracle HCM Cloud modules.
• Lead the resolution of complex functional and technical issues, including root cause analysis and cross-module troubleshooting.
• Act as a trusted advisor to clients, guiding them on best practices, optimization opportunities, and roadmap planning.
• Configure, test, and document advanced system changes, enhancements, and reports.
• Lead the design of new functionality, ensuring alignment with client requirements and Oracle best practices.
• Oversee quarterly updates, regression testing, and release impact assessments.
• Manage and troubleshoot system integrations, working closely with technical teams.
• Collaborate with Oracle Support and third-party vendors to resolve escalated issues.
• Provide functional requirements and validation for integration updates.
• Lead client meetings, workshops, and solution discussions.
• Deliver end-user training and create high-quality support documentation.
• Communicate project status, risks, and recommendations to stakeholders.
• Identify and implement process improvements and automation opportunities.
• Mentor and review the work of Consultants and junior team members.
• Contribute to internal knowledge sharing and best-practice development.

Qualifications

• 5+ years of consulting or HRIS experience supporting Oracle HCM Cloud.
• Deep expertise in Workforce Management: Payroll, Time & Labor, Absence.
• Strong understanding of HR processes and cross-module dependencies.
• Proven ability to lead client discussions, design solutions, and manage complex issues independently.
• Excellent communication, presentation, and stakeholder-management skills.
• Bachelor’s degree in Business, HR, Computer Science, or related field (or equivalent experience).