OR SCHEDULER

Responsibilities

1. Exhibits excellence in customer relations in order to provide the physicians with optimum quality of service.
2. Answers the telephone within three (3) rings in a respectful and pleasant manner stating: "Yale? New Haven Hospital, Operating Room Scheduling Office, (name), May I help you?"
3. Follows established Operating Room guidelines in scheduling all patients.
4. Demonstrates thorough knowledge of Operating Room Scheduling policies and uses sound judgement in handling requests for exceptions to these policies with guidance from supervisor/manager
5. Follows established Operating Room guidelines in finalizing the daily schedule.
6. Consolidates schedule for efficient utilization of rooms

Qualifications

• Graduation from high school or equivalent with additional courses in a business or accounting related field.