Optometrist-Racine, WI-LensCrafters (Racine, Wisconsin, 53405)

About the role

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization's key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team. The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond.

Responsibilities

• Ensures executional excellence & winning results in partnership with the MOD & store team
• Demonstrates commitment to exceed results through strong competency in KPI management & high accountability
• Ensures Brand is known as the leading optical provider within the community
• Operates as successful stakeholder to all leaders within the organization & local market
• Places the patient/customer 1st & delivers excellent service
• Strives to exceed expectations on all KPIs
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
  • Address all patients/customers visual life style needs
  • Make eyewear recommendations based on patients/customers' needs
  • Explain each step of the eye exam; listen carefully to patients/customers
  • Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
• Conducts all services in accordance with protocol & accepted standards of care
• Ensures all patients receive accurate diagnosis & appropriate recommendations
• Establishes a positive Doctor/patient relationship
• Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences
• Ensures office systems are maintained
• Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements
• Provides effective training & guidance to team members making use of Company provided programs
• Delivers clear, motivating & constructive feedback in a timely manner to all associates
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately
• Encourages associate decision making at the level closest to the patient
• Maximizes partnerships through leadership, participation & involvement
• Takes pride in the appearance of the office
• Maintains safe working environment for all associates/patients
• Leads by example

Qualifications

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current Optometric theory & technology
• Strong communicator & listener
• Problem solving ability
• Solid Organization skills

Schedule: Full-time