Optometrist-Edina, MN-LensCrafters
About the Role
LensCrafters is a place for visionaries, pairing state-of-the-art technology with a truly personal approach to eye care. As an Associate Optometrist, you will deliver the brand promise, ensure high-quality optometric care, and drive practice growth through collaboration with the MOD, SMM, and store team. This role is ideal for a passionate leader who strives to exceed expectations and serves as a brand ambassador both inside and outside the organization.
LensCrafters is part of EssilorLuxottica, a global leader in vision care products, including iconic eyewear and advanced lens technology.
Responsibilities
- Ensure executional excellence and winning results in partnership with the MOD and store team.
- Demonstrate commitment to exceeding results through strong competency in KPI management and high accountability.
- Position the brand as the leading optical provider within the community.
- Serve as a successful stakeholder to all leaders within the organization and local market.
- Prioritize patient/customer needs and deliver excellent service.
- Exceed expectations on all KPIs.
- Convey a commitment to unsurpassed patient service by ensuring staff follows these steps:
- Address all patients/customers' visual lifestyle needs.
- Make eyewear recommendations based on patients/customers’ needs.
- Explain each step of the eye exam and listen carefully to patients/customers.
- Utilize available tools and visual aids to summarize and ensure patients understand their vision, eye health, and overall well-being.
- Communicate the need for annual eye exams and ensure patients are scheduled for their next appointment.
- Conduct all services in accordance with protocol and accepted standards of care.
- Ensure all patients receive accurate diagnoses and appropriate recommendations.
- Establish a positive doctor/patient relationship.
- Effectively utilize all technology to deliver unsurpassed patient/customer experiences.
- Maintain office systems and ensure a safe working environment.
- Maintain state licensure in good standing and practice to the full scope of that license, including continuing education requirements.
- Provide effective training and guidance to team members using company-provided programs.
- Deliver clear, motivating, and constructive feedback in a timely manner.
- Create a positive culture aligned with corporate values, identifying individual motivators and directing conversations appropriately.
- Encourage associate decision-making at the level closest to the patient.
- Maximize partnerships through leadership, participation, and involvement.
- Maintain pride in the appearance of the office.
- Lead by example.
Requirements
- Doctor of Optometry degree.
- Commitment to quality patient care.
- Knowledge of current optometric theory and technology.
- Strong communication and listening skills.
- Problem-solving ability.
- Solid organizational skills.
Benefits
In addition to a competitive base pay, you may be offered a bonus and/or commission plan. Benefits include:
- A first-class total rewards package.
- Health care coverage.
- Retirement savings options.
- Paid time off/vacation.
- Various employee discounts.
Pay
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.