Optometrist-Chicago,IL-LensCrafters (Chicago, Illinois, 60604)

Store #: D00100 – LensCrafters Doctors Office

About the role

LensCrafters is a place for visionaries, pairing state-of-the-art technology with a truly personal approach to eye care. As part of EssilorLuxottica—a global leader in vision care products—you’ll join a community of over 200,000 dedicated employees driving transformation in the eyewear and eyecare industry.

Responsibilities

• Deliver the brand promise and key results through collaboration and teamwork, ensuring all patients receive the highest quality Optometric care.
• Partner with the Market Optometry Director (MOD), Store Market Manager (SMM), and team to maximize practice growth.
• Support medical practice, referral care, and pre/post-op surgical support (if applicable).
• Ensure executional excellence and winning results in partnership with the MOD and store team, demonstrating strong competency in KPI management and accountability.
• Establish LensCrafters as a recognized medical eyecare provider within the community.
• Operate as a successful stakeholder to all leaders within the organization and local market.
• Prioritize patient/customer needs and deliver excellent service, exceeding expectations on all KPIs.
• Convey a commitment to unsurpassed patient service by ensuring staff:
  • Make eyewear recommendations based on patients’ needs.
  • Explain each step of the eye exam and listen carefully to patients.
  • Use available tools and visual aids to ensure patients understand their vision, eye health, and overall well-being.
  • Communicate the need for annual eye exams and ensure patients are scheduled for their next visit.
• Address all patient visual lifestyle needs, including medical and surgical recommendations (if applicable).
• Conduct services in line with protocol and standards of care, establishing positive doctor/patient relationships.
• Ensure accurate diagnosis and appropriate recommendations for all patients.
• Utilize all technology effectively to deliver unsurpassed patient experiences.
• Maintain state licensure in good standing, practicing to the full scope of the license and fulfilling continuing education requirements.
• Provide effective training and guidance to team members using company-provided programs.
• Deliver clear, motivating, and constructive feedback in a timely manner.
• Create a positive culture aligned with corporate values, identifying individual motivations and directing conversations accordingly.
• Encourage associate decision-making at the level closest to the patient.
• Maximize partnerships through leadership, participation, and involvement.
• Maintain pride in the appearance of the office and a safe working environment for all associates and patients.
• Lead by example.

Requirements

• Doctor of Optometry degree.
• Commitment to quality patient care.
• Knowledge of medical optometry, including billing and coding.
• Knowledge of surgical care and practices pertaining to optometry.
• Familiarity with current optometric theory and technology.
• Strong communication and listening skills.
• Problem-solving ability.
• Solid organizational skills.

Preferred Qualifications

• Residency training.
• Medical care experience.
• Advanced knowledge of surgical care and practices pertaining to optometry.

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. A competitive bonus and/or commission plan may complement the base salary.

Benefits

• Health care coverage.
• Retirement savings plans.
• Paid time off and vacation.
• Various employee discounts.

About EssilorLuxottica

One of the largest ophthalmic companies in the world, EssilorLuxottica provides eyecare professionals with job opportunities across well-known brands in employed, sublease, or franchise opportunities in the United States and Canada.