Optometric Technician - Medical Assistant - Bilingual

About the role

America's Best is part of National Vision, one of the largest optical retailers in the United States with over 1,000 stores. The optometric technician is key for keeping patient flow efficient, assisting the optometrist by conducting pre-screenings and testing prior to the Doctor's examination. This position does not require optical experience or certification—training is provided. Sundays off (we're closed every Sunday).

Responsibilities

• Ensure high quality patient care
• Maintain a professional atmosphere and appearance of doctor's office and pretest room
• Understand ocular terminology and diseases and know the ocular abbreviations
• Explain to the patient the types of preliminary examinations
• Complete necessary paperwork and perform testing on patients prior to doctor examination
• Promote visual field testing and retinal screenings to eligible patients
• Perform exam pre-screening
• Review prescriptions and/or patient information carefully and identify special needs
• Consult with the optician, Doctor or Retail Management when necessary
• Ensure equipment, both Doctor's and pre-test, is properly maintained

Qualifications

• Fluent in reading and speaking both English and Spanish
• Previous retail/optical experience preferred, but not required
• Strong customer service skills
• Ability to learn optical knowledge
• Able to give instruction in a clear and concise manner to customers
• Effective interpersonal skills
• Excellent organizational skills
• Detail-oriented
• Multitasking and time-management skills
• Professional attitude and appearance

Benefits

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable
• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement