Optometric Technician

Optometric Office Technician

2730 W Dove Valley Rd, Phoenix, AZ
Full Time

About the Role

The Optometric Office Technician assists the Managing Optometrist in the technical and administrative operation of an optometric practice. They interact with patients/customers, foster patient/customer retention, and promote associate/doctor satisfaction.

Responsibilities

• Taking patient medical histories
• Preparing patients for examinations
• Administering tests prior to the eye exam
• Aiding doctors during examinations
• Aiding in ordering glasses and contact lens supply
• Greeting and directing patients
• Answering telephones
• Updating and maintaining Electronic Medical Records
• Obtaining insurance verification and authorization
• Adjusting scheduling for priority patients
• Scheduling appointments
• Processing insurance claim forms
• Patient and insurance billing
• Optometric medical billing and coding
• Vision insurance billing and coding
• Accounts receivable and accounts payable
• Bookkeeping
• Selling glasses and contact lens supplies

Qualifications

• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations and foster positive and results-oriented relationships.
• Experience with personal computers preferred.
• Valid State Driver’s License and State Minimum Insurance coverage.
• High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting.