Optometric Technician

About the role

At Complete Eye Care, our Mission is to Save Eyes & Spark Joy! We're seeking a detail-oriented, patient-focused individual to join our team as an Optometric Technician I.

Responsibilities

• Support optometrists by performing pre-screening tests and assisting with exams
• Collect patient medical histories and explain vision benefits clearly and confidently
• Train patients on contact lens use and care
• Verify insurance, schedule appointments, and keep communication flowing smoothly
• Help coordinate patient flow and contribute to a seamless, high-quality experience
• Collaborate with your team to meet goals and deliver exceptional care

Requirements

• 1+ year of customer service experience (optometric or medical experience is a plus)
• Excellent verbal and written communication skills
• Strong multitasking and organizational abilities in a fast-paced setting
• A team player with a growth mindset and eagerness to learn
• Attention to detail and accuracy in documenting patient information
• Flexibility and a proactive attitude toward supporting team success

Benefits

• Medical, dental, vision, life insurance
• Paid time off, holidays
• 401(k) with employer match

Schedule

Monday - Friday 7:45am - 5:00pm, Saturday 8:45am - 2:00pm (when working a Saturday you will get 1 day off during the week)