Optometric Technician

About the role

At AEG, you'll work alongside Optometrists to support all aspects of patient care and education, ensuring exceptional care for patients. Key responsibilities include:

• Conducting pre-testing procedures, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.
• Verbal interviewing patients to determine medical issues and reasons for their visit.
• Scheduling referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and completing paperwork.
• Recording and maintaining patient records in compliance with company, federal, and state policies (HIPAA).
• Responding to patient inquiries regarding medication, treatment, and problems.
• Performing diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera, etc.) and documenting findings.
• Ensuring maximum schedule utilization through pre-appointment confirmation, daily appointment confirmation, and contacting patients to reschedule.
• Performing contact lens insertion and removal classes, managing trial inventory, and taking contact lens orders.
• Completing end-of-day responsibilities including opti-schedule wrap-up and end-of-day checklist.
• Cleaning and organizing the practice area to maintain cleanliness and visual appeal.
• Acting as a scribe for the Optometrist or performing refractions as needed.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terms associated with eye treatment.
• Experience maintaining patients’ records per HIPAA regulations.
• Industry certification (CPO, CPOA, CPOT).

Qualifications

• High School or GED qualification.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills including MC Office, Windows, and Word Processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to collaborate with co-workers and patients.