Optometric Assistant II - 0.5 FTE

Key Essential Functions and Accountabilities of the Job (as skills acquire)

• Optometry Assistant Room and screen patients for the providers, perform optical and point of care lab testing.
• Accurately document in a timely manner.
• Optical Assist patients with optical orders: optical benefits verification, frame selection, measurements, order entry, payment collection, order verification, dispensing (glasses and contacts) in-person or by mail, adjustments, repairs, and warranty replacements.
• Assist with inventory management: ordering, cleaning, returns and frame placement.
• Aid with approval and reconciliation of invoices for timely payment.
• Imaging Acquires ocular imaging: photos, ocular coherence tomography, visual fields, topography. Enters images into medical record for provider review.
• Administrative Support Assist with triage, tracking and scheduling of referred, recalled or diabetic patients.
• Assist with phones, directing/answering patient questions and paperwork.
• Work with Referral Care Coordinators, providers and/or clinics to facilitate patient referrals.
• Order and maintain office and medical supplies.

Qualifications

• High School Diploma or GED
• BLS at hire or must obtain within 3 months of hire.
• Certified Paraoptometric Certification (CPO) from the American Optometric Association.
• Register as Dispensing Optician Apprentice within 3 months of hire.
• Clinical Competency required within 3 months of hire and every three years.
• Experience Required: 2 years of Medical Assistant or CNA experience can exchange for CPO. CPO required within a year of hire.
• Knowledge of medical and ophthalmic terminology.
• Demonstrated use of customer service principles.
• Demonstrated use of safety and infection control principles.

Skills

• Customer service
• Time management and organization
• Computer use with a high degree of accuracy and detail orientation
• Verbal and written communication
• Ability to multi-task and work independently in fast paced environment
• Ability to learn and maintain optometry assistant competencies
• Ability to problem-solve and use conflict resolution skills to develop and maintain good working relations with other staff and departments

Additional Details

Requires fine detail manual dexterity with precision for eyeglass repairs.

Travel Required: Required to accompany optometrist on field trips, 3-6 weeks/year.

Position Information: Work Shift: Exempt