Optometric Assistant I

Key Essential Functions and Accountabilities of the Job (as skills acquire)

• Optometry Assistant Room and screen patients for the providers, perform optical and point of care lab testing.
• Accurately document in a timely manner.
• Optical Assist patients with optical orders: optical benefits verification, frame selection, measurements, order entry, payment collection, order verification, dispensing (glasses and contacts) in-person or by mail, adjustments, repairs, and warranty replacements.
• Assist with inventory management: ordering, cleaning, returns and frame placement.
• Aid with approval and reconciliation of invoices for timely payment.
• Imaging Acquires ocular imaging: photos, ocular coherence tomography, visual fields, topography. Enters images into medical record for provider review.
• Administrative Support Assist with triage, tracking and scheduling of referred, recalled or diabetic patients.
• Assist with phones, directing/answering patient questions and paperwork.
• Work with Referral Care Coordinators, providers and/or clinics to facilitate patient referrals.
• Order and maintain office and medical supplies.

Qualifications

• High School Diploma or GED
• BLS at hire or must obtain within 3 months of hire
• Clinical Competency required within 3 months of hire and every three years
• One year of medical office experience preferred

Skills

• Customer service
• Time management and organization
• Computer use with a high degree of accuracy and detail orientation
• Verbal and written communication
• Multi-tasking and work independently in fast paced environment
• Learning and maintaining optometry assistant competencies
• Problem-solving and using conflict resolution skills

Additional Details

• Fine detail manual dexterity with precision for eyeglass repairs
• Travel Required: Required to accompany optometrist on field trips, 3-6 weeks per year

Position Information

• Work Shift: Exempt

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.