Options Specialist

Primary Responsibilities

• Maintain community-specific option catalogs, ensuring offerings are current, feasible, and aligned with product standards.
• Cook with Purchasing, Architecture, Construction, Design Studio, and Sales to validate option details, pricing, and documentation.
• Review construction plans, elevations, and specifications to ensure options are properly detailed and accurately integrated.
• Respond to field and internal team inquiries related to option feasibility, conflicts, or build requirements.
• Support the launch of new communities and plans by preparing option sheets, documentation, and updates for system configuration.
• Analyze option performance trends and provide recommendations to improve profitability, customer appeal, and operational efficiency.
• Partner with cross-functional teams to troubleshoot option-related issues and implement corrective improvements.
• Contribute to process enhancements that improve accuracy, communication flow, and consistency across option offerings.

Required Education & Experience

• Bachelor’s degree in a related field.
• Minimum 2 years of relevant professional experience OR 6–8 years of directly related experience in lieu of degree.

Skills & Competencies

• Strong understanding of residential construction fundamentals and build processes.
• Ability to read and interpret architectural plans, elevations, and construction documents.
• Excellent attention to detail with strong analytical and problem-solving abilities.
• Effective communicator able to explain option details, standards, and policies to cross-functional partners.
• Proficient in project coordination with the ability to manage multiple priorities.
• Strong collaboration skills with the ability to work across teams and functional areas.
• Solid organizational and documentation skills.
• Ability to identify process gaps and contribute to operational improvements.
• Proficiency with Microsoft Office Suite and construction-related platforms (e.g., plan review tools, ERP systems).
• Customer-focused mindset with an emphasis on accuracy and service.

Working Conditions

• Work is primarily performed in a professional office environment with routine use of standard office equipment.
• Periodic visits to construction sites may be required, where exposure to outdoor weather, uneven surfaces, and active construction activity may occur.
• Occasional travel to community sites or vendor meetings as needed.

Physical Requirements

• Ability to sit for extended periods to perform computer-based work.
• Ability to stand and walk during site visits, including navigating uneven terrain.
• Ability to lift and carry materials or documents up to 20 pounds on occasion.
• Ability to visually review detailed drawings, plans, and specifications.
• Ability to clearly communicate verbally and in writing.