Optics Technician - Level 1 or 2

Responsibilities

• Receives and prioritizes optical orders based on customer needs and company requirements.
• Communicates with Service Writers regarding order status, expected completion timelines, and alternative solutions when required.
• Locates, evaluates, and determines the repair viability of optical components for order fulfillment.
• Repairs, realigns, cleans, and prepares optical components using appropriate tools while meeting OEM quality standards.
• Performs and maintains quality control, including inspecting completed work, completing QC documentation, and evaluating QC procedures for continuous improvement.
• Provides technical support to customers and company representatives by phone.
• Affords assistance to other technicians with service and repair as required.

Requirements

• A high school diploma or equivalent is required; job-specific training will be provided.
• At least 1+ years of experience in a technical role is preferred.
• Experience in Manufacturing in a GMP medical manufacturing environment is a plus.
• Comfortable working with small parts, precision components, and specialized tools.
• Computer proficiency, including data entry and working knowledge of Microsoft Office (Word and Excel).
• Strong written and verbal communication skills, including proficiency in the English language (grammar, spelling, composition, reading comprehension, and clear communication).
• Effective time management and organizational skills.
• Fine motor skills and manual dexterity required for precision optical repairs.
• Strong visual acuity and attention to detail to inspect and evaluate the quality of optical components.

Pay

Pay Rate: $24.04 per hour for Level 1, $32.21 per hour for Level 2.

Benefits

What we offer:

• Paid time off
• Healthcare insurance (medical, dental, and vision coverage)
• Accident insurance, critical illness, and hospital indemnity insurance
• Short term (employee paid) and long-term disability (employer paid) insurance
• 401K plan with company matching
• Continuous learning and development - offering opportunities for training, workshops, and certifications

Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.