Optician- SouthPark (48199)

About the role

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission‑driven team committed to providing exceptional patient care and a collaborative clinical environment.

Responsibilities

• Greet and assist all patients in a professional, friendly manner.
• Utilize Point of Sale and EMR systems to accurately enter and manage patient eyewear orders.
• Educate patients on frames, lens materials, coating options, and specialty products.
• Verify prescriptions and measurements.
• Operate optical equipment such as lensometers and pupilometers.
• Troubleshoot eyewear concerns and perform adjustments.
• Oversee optical dispensary operations including vendor relations and inventory.
• Maintain a clean, organized, and welcoming optical space.

Qualifications

• High school diploma or equivalent, required.
• 3+ years of optical experience preferred.
• 3+ years of customer service and/or sales experience preferred.
• ABO Certification preferred.
• Strong communication and customer service skills.
• Proficiency with Microsoft Office and EMR systems.
• Professional appearance, detail‑oriented, and self‑motivated.

Skills

• Strong communication and customer service abilities.
• Proficiency with Microsoft Office and EMR systems.
• Detail‑oriented and self‑motivated.
• Ability to troubleshoot eyewear concerns and perform adjustments.

Schedule

Monday–Friday, 8:00 a.m.–5:00 p.m.; extended hours as needed. May require travel to other optical locations.