Optician Platteville, WI - Start a Career That Makes an Impact

About Us

At Medical Associates, we believe clear vision changes lives. It impacts confidence, independence, safety, and everyday quality of life. Our Optical team plays a direct role in that impact. You do not need optical experience to apply. We provide paid, structured training from day one and fully sponsor ABO certification. If you bring motivation, professionalism, and a strong work ethic, we will teach you the rest. This is a long-term career opportunity — not just a job!

Core Responsibilities

• Help patients choose frames and lenses that match their prescription and lifestyle
• Educate patients on lens options and insurance coverage
• Adjust and repair eyewear for comfort and precision
• Deliver a patient experience that is professional, clear, and supportive
• Occasionally travel to nearby clinic locations
• Influence patients with the selecting eyewear to encourage sales
• Adjust eye wear to patient and make any necessary repairs using appropriate tools
• Instruct patient on cleaning and handling
• Interpret prescription and help patients choose appropriate eyewear, consulting with prescribing physicians as appropriate
• Supplement office staff as reception tasks permit by assisting with photocopying, computer input/typing, and enter payments/charges into computer opticianry
• Complete all other assigned projects and duties
• Greet customers in person and via telephone in polite, prompt, helpful manner
• Provide any necessary instructions/directions and inform appropriate department/person of persons arrival
• Maintain clean, orderly waiting area including beverage area and reading materials
• Update patient information, collect copays, provide any necessary forms needing completion, and obtain signatures as necessary
• Complete necessary paperwork such as encounter forms and parking validations
• Use computer system to generate information necessary for billing

Why This Role Stands Out

• No optical experience required — we train you
• ABO certification fully sponsored
• Incentive compensation available after certification
• Competitive hourly pay (based on experience)
• Stable schedule in a professional healthcare setting

What Makes Someone Successful Here

• Strong communication skills
• Attention to detail
• Confidence discussing options and pricing
• Desire to learn and grow

Qualifications & Skills

• Previous sales or customer service experience is a strong plus — especially if you enjoy helping people make informed decisions. However, we hire for attitude and potential first.
• Experience: One to three years of similar or related experience.
• Education: Equivalent to a high school education.
• Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
• Other Skills: Must have current certification by American Board of Opticianry or be willing to obtain certification.

Benefits

• 401(k) with company match (immediate matching: 50% on the dollar up to 7% of pay + additional annual Profit Sharing)
• Medical, Dental, Vision, and Life Insurance (Single or Family Health Insurance with discounted premium rates for wellness program participation)
• Flexible Paid Time Off Program (24 days off/year)
• Medical and Dependent Care Flex Spending Accounts
• Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

Schedule & Location

• Schedule: Monday through Friday, covering hours between 8:00am and 5:00pm, working 80 hours per pay period. Full-Benefits Eligible!
• Location: Medical Associates Platteville, WI Optical. This role may be asked to provide occasional coverage at other locations.