Optician in Training- New Castle

About the role

Optician in Training Ready to Learn, Ready to Make a Difference? You don’t need optical experience to succeed at Dr. Tavel—just drive, compassion, and a desire to grow. We’re looking for someone who loves people, thrives in a fast-paced environment, and wants more than a job—they want a career. As an Optician in Training, we’ll teach you everything you need to know. Bring curiosity, commitment, and a willingness to learn—we’ll handle the rest. This is an opportunity to break into a professional field where style, service, and healthcare intersect. It’s rewarding work—but we won’t sugarcoat it. Success here takes focus, sharp attention to detail, and a daily commitment to excellence.

Responsibilities

• Guide patients in selecting eyewear that fits their face, lifestyle, and vision needs—while helping them feel confident and cared for.
• Educate patients on lens options, eyewear care, and how to get the most out of their glasses.
• Manage front-desk tasks like insurance verification, scheduling, and benefit authorizations with accuracy and confidence.
• Place and process eyewear orders with precision—and troubleshoot when challenges arise.
• Make minor repairs and adjustments to ensure a comfortable, proper fit for every pair.
• Build lasting relationships with patients that keep them coming back.
• Stay on top of your development, completing training, certifications, and growth milestones.
• Ability to travel to support other locations only if needed.

Requirements

You Will Be a GREAT Fit If You:

• love helping people and take pride in making their day better.
• are excited about a job where you're constantly learning and growing.
• communicate clearly and confidently—even when trying something new.
• can juggle multiple tasks while staying organized and focused.
• appreciate feedback and use it as a tool to improve.
• take ownership of your work and strive to get things right the first time.
• show up on time, stay dependable, and take your responsibilities seriously.

This Role Is NOT For You If You:

• prefer repetition and routine over opportunities for growth in knowledge and skills.
• struggle in high-energy environments or dislike frequent change.
• tend to wait for direction rather than taking initiative.
• get flustered or frustrated when things don’t go exactly as planned.
• are not open to coaching, feedback, or ongoing training.

Benefits

• Paid Time Off and Paid Holidays
• 401(k) Retirement Plan
• Health, Dental, and Rx Insurance
• 100% Paid Parental Leave
• Free Eye Exams & Glasses (including immediate and extended family discounts)
• Company-Paid Life Insurance

Pay

Starting Pay: $17.00/hour base. Opportunities to complete Certifications for additional wage increases! Bilingual Pay Eligibility: fluency in another language(s), increase to base pay below: Spanish, ASL, French Creole & Burmese.

Schedule

Availability to work during office hours (including some Saturdays). Training is mandatory and paid. You’ll attend a two-week training course at our corporate office in Indianapolis. No absences are allowed—we invest heavily in your success and need your full commitment.