Optician I

About the role

Optician - Eye Contact Madison West in Madison, WI. Do you enjoy helping people look and feel their best? At Eye Contact, our mission is to Save Eyes & Spark Joy, and we're looking for a friendly, motivated Optician to join our team. We are looking for someone who has a few years of optical experience! Start your Career in Vision Care today! Come be a part of an amazing small and family-like team.

Responsibilities

• Help patients choose frames and lenses that fit their needs and style, build connections with patients
• Provide exceptional customer service and personalized recommendations
• Perform eyewear adjustments and minor repairs
• Maintain optical inventory and displays
• Work closely with doctors and team members to support patient care
• Cross-train in other departments for career growth

Requirements

Optical experience is encouraged, not required (customer service or sales experience preferred)

Skills

• Strong communication and multitasking skills
• Positive attitude and team-player mindset
• Coachable and eager to learn
• Professional, friendly and dependable

Benefits

• Career advancement opportunities
• Supportive team culture
• Sales incentives and recognition programs
• Family‑like culture within the practice, positive environment where everyone enjoys coming to work
• Full benefits package including medical, dental, vision, PTO, holiday pay, 401(k) match and more

Pay

Competitive hourly wage: $20‑22/hour

Schedule

Monday‑Friday hours, no evenings or weekends