Optician Apprentice – Rogers City

About the role

Help our patients see their best while making a lasting impact on their experience. Thunder Bay Community Health Service (TBCHS) is seeking a caring, detail-oriented Optician Apprentice to join our growing team.

Responsibilities

• Deliver outstanding customer service and create a welcoming experience for every patient.
• Schedule appointments and assist patients with questions regarding vision care.
• Verify medical and vision insurance eligibility and maintain accurate patient records.
• Help patients select frames and lenses that best fit their prescription, lifestyle, and insurance coverage.
• Take precise optical measurements to ensure accurate, comfortable eyewear.
• Order glasses and contact lenses, monitor orders, and ensure timely delivery.
• Inspect, adjust, fit, and dispense eyewear while educating patients on proper wear and care.
• Perform eyeglass adjustments and minor repairs.
• Aid with inventory management, ordering optical supplies, and maintaining frame displays.
• Schedule referrals and support the Optometrist with daily clinic operations.
• Resolve patient concerns with professionalism and compassion while providing an exceptional customer experience.

Qualifications

• A High School Diploma or equivalent required.
• Basic Life Support (BLS) certification required within 90 days of hire.
• Required to complete the Optician Apprentice Program.
• Ability to travel between TBCHS clinic locations as needed.

Why Join TBCHS?

• Competitive pay.
• Excellent health, dental, and vision benefits.
• 401(k) with employer matching.
• Generous paid time off and sick leave.
• Great work-life balance.
• Opportunities for professional development and career growth.
• A supportive, mission-driven team committed to improving the health of our communities.