Optician Apprentice (NL)

About the role

The Optician is responsible for assisting patients with ophthalmic eyeglass and contact lens prescriptions.

Responsibilities

• Fills prescriptions for patients based on eye care consultation.
• Consults with patients to determine a patient’s current lens prescription.
• Recommends specific lenses, lens coatings, and frames for patients.
• Assists patients with frame selection.
• Measures a patient’s bridge and eye size, temple length, seg. height, pupillary distance, and optical centers of eyes according to Optometry Association guidelines.
• Prepares work orders and instructions for lenses and eyeglass production.
• Verifies finished lenses match to specifications.
• Adjusts eyeglasses by heating, bending, and shaping plastic or metal frames.
• Instructs clients in adapting to, wearing, and caring for eyeglasses.
• Sells contact lenses. Assists patient in insertion and removal of contact lens classes.
• Repairs damaged frames, lens edges and coatings.
• Selects and orders frames for display and maintain proper inventory counts monthly.
• Computes amount of sale and collects payment for services.
• Enter V-code on hardware purchases to bill to insurance and/or self-pay patients.
• Collect and post payments onto systems and balance cash till at end of day according to Cash Handling Protocols.
• Generate weekly reports including order status, inventory, pending invoices, and lenses sold.
• Review patient reports daily and calling to schedule patients overdue for an appointment to ensure a full schedule for the providers.
• Assists and provides instructions and training to co-workers in the department.
• Provide front desk support when needed, registering patient information using two (2) patient identifiers at check-in and schedule recall visits at departure.
• Verify patient insurance eligibility and routine/hardware benefits for every insured patient prior to being seen.
• Answer incoming phone calls regarding scheduling and general eye care information according to CBHA scheduling protocols.
• Input prescription into the blocker and edger systems, select correct lens blank through online protal; block, cut, and polish lenses.
• Assembly and mounting of lenses into frames.
• Other duties as assigned.
• Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior.

Requirements

• Possesses basic level of mathematical knowledge typically acquired through completion of a high school program.