Optician and Optical Lab Technician

Duties and Responsibilities

• Assist clients in selecting frames according to style and color while ensuring that frames coordinate with facial and eye measurements and optical prescriptions in a friendly and professional manner.
• Recommend specific lenses, lens coatings and frames to suit the clients' needs.
• Trouble shoot client issues with spectacles.
• Resolve complaints from clientele.
• Fill prescriptions within a timely manner. Assist in maintaining inventory of frames, sunglasses and other miscellaneous items related to eyes in general.
• Rotate inventory in a timely manner in order to keep current frames styles, as well as a variety of styles, on the floor at all times.
• Perform administrative duties such as tracking inventory and submit patient insurance information in a timely manner.
• Ensure that the optical areas are clean and displays are presentable.
• Provide quality care of all clientele.
• Any other duties as assigned which are necessary to operate any and all of the optical facilities effectively and efficiently.

Qualifications

• Required Qualifications:
• A high school diploma or an equivalent GED.
• A minimum of two years' experience as an Optician.
• A working knowledge of vision plans.
• Strong organizational and interpersonal skills.
• Exceptional verbal communication skills.
• Excellent customer service skills.
• Enjoys the daily challenges of a small team environment.
• The ability to work independently, but also work effectively with others as a team to accomplish objectives and goals.
• Demonstrate self-motivation, initiative and time management skills.
• The ability to multi-task and follow strict schedules.

Preferred Qualifications

• ABO - NCLE Certified
• Bilingual