Optical Technician - Training Provided!

About the role

The Optical Technician will contribute to a high-quality Total Patient Experience that enhances retail sales and supports patients' medical needs.

Responsibilities

• Execute the Total Patient Experience to build strong relationships with patients and provide excellent medical support.
• Determine patient needs and sell products to meet their expectations.
• Select frames based on style and color, ensuring they align with facial and eye measurements and prescriptions.
• Educate and recommend appropriate lenses, coatings, and frames to suit individual patient needs.
• Accurately measure and collect data such as bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense and adjust glasses and contact lens orders following established processes.
• Operate and maintain auto-lensometer and manual lensometer equipment.
• Ensure compliance with relevant licenses and certifications (ABO and NCLE).

Qualifications

• Previous medical office or ophthalmic experience preferred.
• At least 1 year of customer service or patient interaction experience.
• Favorable results on background checks as required by state law.
• Ability to provide proof of identity and eligibility to work in the U.S.

Education and/or Experience

• A high school diploma or GED is required.

Licenses and Credentials

• ABO and NCLE certifications are preferred but not mandatory.

Systems and Technology

• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

Physical Requirements

• Frequent walking (75%), sitting (50%), and standing (50%) with occasional bending, stooping, and reaching (25–50%).
• Ability to lift, carry, push, and pull items up to 25 lbs.
• Strong fine motor skills and full use of hands are essential.
• Visual and auditory acuity including color, depth, peripheral vision, and the ability to adjust focus.
• Occasional driving or climbing may be necessary.

Pay

N/A

Schedule

N/A

Benefits

N/A