Optical Retail Sales Associate PT Greenville, TX #318
About the role
Dr. Barnes founded Eyemart Express 30 years ago to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. With local labs in stores, eye exams, and same-day delivery on glasses, customers never miss a moment.
The Retail Sales Associate, also known as a Retail Optician, will primarily assist patients in selecting the eyeglass frames, lenses, and lens coatings that best suit their needs. The earning potential for this role is competitive, inclusive of base pay and incentives.
Responsibilities
- Provide exceptional customer service to all patients
- Maintain knowledge of current sales and promotions
- Compute and process payment transactions and refunds
- Process insurance claims efficiently
- Maintain up-to-date knowledge of products
- Create and maintain patient files, following company and HIPAA policies
- Assess and interpret patient's needs and wants
- Take necessary measurements
- Prepare work orders for the lab
- Pull correct lenses according to work order specifications
- Inspect the final product for accuracy
- Adjust and repair damaged frames
- Price, stock, and straighten merchandise
Requirements
- High School Diploma or GED
- Experience working in retail, customer service, or sales
- Experience working in the optical industry is preferred but not required; willing to train
Eyemart Express is dedicated to excellence and understands the importance of work-life balance, striving to be as flexible as possible with scheduling needs to ensure team members can achieve harmony between work and personal life.