Optical Equipment & Facilities Manager

Protect Our Properties. Strengthen Our Operations. Keep Our Teams Moving. Are you a highly organized problem solver who enjoys managing complex projects, building dependable vendor relationships, and keeping facilities and equipment operating at their best? Do you take pride in anticipating problems, creating reliable systems, and owning work from the initial request through final completion? If so, this might be the right position for you! Dr. Tavel Optical Group is a family-owned and operated company that has served Indiana communities for more than 80 years.

About the Role

We are seeking a Manager of Optical Equipment and Facilities to oversee the operational readiness, maintenance, safety, appearance, and long-term care of our facilities, optical equipment, clinical equipment, and company vehicles. This is a high-accountability and highly autonomous position requiring exceptional organization, communication, planning, judgment, and follow-through.

The company’s facilities currently include:

• 29 retail locations throughout Indiana, primarily concentrated within the Indianapolis metropolitan area
• One corporate office that also houses an optical manufacturing laboratory
• Approximately 10–20 commercial and residential real estate properties

Responsibilities

Facilities & Property Operations

• Oversee maintenance, repairs, and operational readiness for 29 retail locations, the corporate office, optical laboratory, and company-owned properties.
• Manage maintenance requests through MaintainX while prioritizing work based on business needs and operational impact.
• Coordinate contractors, vendors, inspectors, landlords, and service providers while ensuring projects are completed safely, efficiently, on time, and within company standards.
• Maintain professional, safe, clean, and functional facilities that support an exceptional employee and patient experience.

Optical Equipment & Asset Management

• Coordinate the installation, maintenance, repair, calibration, relocation, and replacement of optical and clinical equipment. (training provided)
• Maintain equipment inventories, warranties, maintenance histories, service agreements, and preventative maintenance schedules.
• Monitor equipment performance and recommend long-term repair or replacement strategies to minimize downtime and support operational efficiency.

Project, Vendor, & Fleet Management

• Participate in facility improvement projects, renovations, office moves, equipment installations, and other operational initiatives from planning through completion.
• Build strong vendor relationships by obtaining competitive quotes, evaluating solutions, managing service expectations, and ensuring quality work.
• Oversee company-owned vehicles, including maintenance, repairs, registrations, inspections, warranties, and overall fleet readiness.
• Coordinate exterior property maintenance, including signage, lighting, landscaping, snow removal, parking lots, and sidewalks.

Safety & Operational Excellence

• Serve as the Facilities Safety Coordinator by supporting inspections, OSHA initiatives, corrective actions, and facility-related safety improvements.
• Develop and maintain preventative maintenance programs while identifying opportunities to improve systems, workflows, and operational efficiency.
• Anticipate operational issues before they become emergencies, exercising sound judgment to resolve concerns independently while recognizing when escalation is appropriate.
• Provide hands-on assistance with minor maintenance projects when appropriate and participate in a rotating after-hours emergency on-call schedule.

Requirements

• Five or more years of experience in facilities management, property management, construction coordination, building operations, or a related field.
• Experience managing multiple facilities, vendors, contractors, and concurrent operational projects.
• Strong communication skills with exceptional attention to detail.
• Experience coordinating preventative maintenance programs, repairs, and service providers.
• Strong problem-solving skills with the ability to evaluate priorities, recommend solutions, and manage competing deadlines.
• Proficiency with Microsoft Office; experience with MaintainX or similar maintenance management software is preferred.
• Valid driver's license with the ability to travel regularly throughout Indiana.
• Ability to participate in a rotating after-hours emergency on-call schedule.
• Ability to occasionally perform light physical work and lift up to 50 pounds.

Qualifications

You will be a great fit if you:

• Are highly organized and excel at planning, prioritizing, and managing multiple projects simultaneously.
• Naturally anticipate problems and proactively develop solutions before issues impact business operations.
• Take ownership, follow through consistently, and see projects through to completion.
• Communicate proactively and build strong relationships with vendors, contractors, landlords, and internal teams.
• Balance strategic planning with practical execution and aren't afraid to roll up your sleeves when needed.
• Exercise sound judgment, confidently make decisions, and know when to collaborate or escalate concerns.
• Continuously look for opportunities to improve processes, systems, and operational efficiency.
• Enjoy working in a fast-paced environment where no two days are the same.

Benefits

• Paid Time Off and Paid Holidays
• 401(k) Retirement Plan
• Health, Dental, and Rx Insurance
• 100% Paid Parental Leave
• Free Eye Exams & Glasses (including immediate and extended family discounts)
• Company-Paid Life Insurance