Optical Deployment Technician
About the role
This position involves rotational shifts to support 24/7/365 operations and traveling locally to multiple sites to support Data Center Infrastructure & Cloud operations.
Responsibilities
- Install, terminate, test, and troubleshoot fiber optic cabling systems.
- Perform Optical Time Domain Reflectometer (OTDR) and Optical Loss Test Set (OLTS) testing and analysis.
- Execute installation services according to project specifications, company standards, and customer requirements.
- Ensure all installation activities meet established quality assurance (QA) and quality control (QC) standards.
- Support network migration projects within production and operational environments.
- Understand and mitigate risks associated with live network and mission-critical infrastructure changes.
- Identify repeatable operational tasks and collaborate with engineering and project teams to develop run books and standardized migration procedures.
- Document testing results, installation activities, and project deliverables accurately.
- Perform advanced troubleshooting on fiber optic and copper network systems.
- Coordinate field activities and work effectively with technicians, project managers, and customer stakeholders.
- Lead toolbox talks, safety briefings, and daily field coordination activities as required.
- Attend project meetings, planning sessions, and operational reviews as necessary.
- Maintain compliance with workplace safety standards and company policies.
- Ensure all assigned work is completed safely, efficiently, and to the highest quality standards.
Essential criteria
- Minimum of 5 years of documented experience in the network infrastructure industry.
- Extensive experience with fiber optic cable installation, testing, certification, and troubleshooting at scale.
- Proven experience performing work within live production and mission-critical environments.
- Experience supporting network migration projects and operational network changes.
- Strong understanding of structured cabling and telecommunications infrastructure.
- Ability to read, interpret, and execute technical drawings, specifications, and testing requirements.
- Excellent problem-solving and analytical skills.
- Strong communication and teamwork abilities.
Required certifications
- Documented Fiber Optic Testing Certification (OTDR and OLTS).
- Fiber Optic Splicing Certification.
- Relevant industry certifications required for the role and project environment.
- Demonstrated competency in advanced fiber troubleshooting techniques.
Preferred skills
- Experience with large-scale data center, telecommunications, or enterprise network installations.
- Knowledge of copper cabling systems and troubleshooting methodologies.
- Experience developing standard operating procedures (SOPs) and migration run books.
- Ability to lead small field teams and coordinate multiple workstreams effectively.
- Strong commitment to safety, quality, and customer satisfaction.
Working environment
Field-based role requiring work in data centers, telecommunications facilities, network operations environments, and customer sites. May involve after-hours maintenance windows, network migrations, and travel as required. Ability to work in operational environments where downtime and service interruptions must be minimized.
Benefits
- Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
- 10 Days of Paid Time Off (PTO) annually.
- Occasional overtime and bonus opportunities.
- 12 Paid Holidays.
- 6 Sick Days (available after 90 days of employment).
- 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment).
Pay
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS pay range: $32.45—$33.65 USD