Optical Associate- FT

Job Responsibilities

• Verify prescription orders for accuracy by comparing system entries to the prescribing doctor's original prescription and maintain organized order files using established store procedures.
• Deliver exceptional customer service in person and by phone by assisting customers, explaining products and services, and creating a welcoming, professional experience.
• Accurately interpret prescriptions, perform optical measurements, verify prescriptions using a lensometer, recommend appropriate frame and lens options, and ensure proper frame selection based on prescription requirements.
• Manage the order fulfillment process by updating order status, notifying customers when orders are ready, dispensing complete eyewear, and accurately processing all sales and payment transactions.
• Operate and maintain optical equipment, including the lensometer, autorefractor, and non-contact tonometer (NCT), in accordance with company procedures.
• Foster positive working relationships with Boscov's store leadership and associates to promote a collaborative customer-focused environment.
• Maintain a clean, organized, and professional optical department that supports an exceptional customer experience.

Job Requirements

• 1 year of optical experience
• 1 year of experience working in a retail store
• High school diploma or GED equivalent
• Prior sales experience, preferred
• Exceptional communication and interpersonal skills
• Strong customer service skills
• Must have the ability to prioritize
• Must have the ability to work as a team member
• Must have a strong sense of fashion and trends
• Knowledge of the proper use of lensometer, auto refractor and NCT equipment

Qualifications

• Active position
• Weekly Pay
• Paid vacation
• Liberally discounted employee discount

Benefits

• Comprehensive benefits package, including medical/dental/vision
• Short term disability/Long term disability - voluntary
• Life Insurance (company paid)
• 401(k) w/ company match

Schedule

Not specified

Pay

TBD