Ops Support Technician I-III - Facilities

About The Role

Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access to space. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation, and missions to combat climate change, national security, and exciting new technology demonstrations.

SPACE SYSTEMS

At Rocket Lab, we're not just launching rockets — we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force.

TECHNICIAN I-IV, OPS SUPPORT – FACILITIES

Based at Rocket Lab's site in Albuquerque, New Mexico, the Ops. Support Technician - Facilities is responsible for facilities maintenance and ERT team support. You will support the Facilities Manager and operations organization, with deliverables required for internal leadership, board of directors, and investors. (Please note: this position can be hired at the Ops. Support Technician I, Ops. Support Technician II, Ops. Support Technician III or Ops Support Technician IV level)

• Troubleshooting and repair of all facility/HVAC equipment and systems
• Maintains environmental standards for clean room operation
• Performs facilities and process equipment operational and preventive maintenance procedures
• Works with engineers to resolve issues or plan for acquiring/installing new equipment or systems
• Installs new facilities and process equipment
• Assumes leadership role in training and support of new technicians
• Maintains facility data collection requirements and procedures
• Identifies nonconformance when they occur and participates in finding the solution to the nonconformance
• Deploys the Quality Management System as it applies to the scope of work
• Serves as member of Emergency Response Team

Qualifications

• For Technician I: 2+ years of experience in a highly regulated manufacturing/production environment, Experience in the maintenance and repair of Industrial and commercial HVAC, electrical, mechanical and building support equipment, Experience using a respirator, High School Diploma
• For Technician II: 5+ years of experience in a highly regulated manufacturing/production environment, Experience in the maintenance and repair of Industrial and commercial HVAC, electrical, mechanical and building support equipment, Experience using a respirator, High School Diploma
• For Technician III: 8+ years of experience in a highly regulated manufacturing/production environment, Experience in the maintenance and repair of Industrial and commercial HVAC, electrical, mechanical and building support equipment, Experience using a respirator, High School Diploma
• For Technician IV: 12+ years of experience in a highly regulated manufacturing/production environment, Experience in the maintenance and repair of Industrial and commercial HVAC, electrical, mechanical and building support equipment, required Experience using a respirator, High School Diploma

Additional Qualifications

• Associate's degree in a related field of study
• Built automation system experience
• Plumbing, pipe fitting and irrigation experience
• Low and/or high voltage electrical experience
• Forklift experience
• OSHA and/or safety training
• Working knowledge of HVAC systems maintenance
• Must be able to follow verbal and written instructions including drawing and print interpretation and application
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume
• Ability to apply concepts of basic algebra and geometry
• Ability to deal with problems involving several concrete variables in standardized situations
• Previous Clean Room work environment
• Understanding of mechanical, electro-pneumatics, digital and analogue electronics, and working knowledge of Automated Building Controls
• Familiarity with motor controls, compressed air and gas systems, and gas control systems
• Familiarity with CCTV, fire and security alarm systems

What To Expect

We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.

Important Information

• FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.
• Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.