Ops Supervisor - Station

Essential Functions

• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
• Reviews, researches and/or enters data in various systems to support respective functional area
• Compiles data and provides various regular and adhoc reports to management for review and determination
• Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
• Affords support to Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review

Minimum Education

• High school diploma or GED required; Bachelor’s degree preferred.
• In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree

Minimum Experience

• Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience.

Knowledge Skills and Abilities

• Ability to inspire a shared vision and empower and motivate a team
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
• Pronounced ability to apply sound business judgment to establish and accomplish goals
• Vocal and written communication skills necessary to communicate with various audience levels and group sizes
• Ability to effectively provide employees instruction on process and practice
• Ability to read, interpret and draw conclusions from numerical data and written information
• Software skills, including use of Microsoft Office software and web-based applications
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications
• Ability to mentor, coach and act as a knowledge resource to other employees.

Job Conditions

• May need to lift and carry up to 50 pounds
• May work in hot or cold temperatures
• May work in an environment with loud noise and fumes
• Minimal travel required

Preferred Qualifications

• Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential.
• Pay: $24.75/Hour - $38.43/Hour
• Additional Details: Ops Supervisor - Outbound - FT
• For details on our comprehensive benefits, click here.

Additional Details

• Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
• Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

E-Verify Program Participant

• Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).