Ops Supervisor Hauling

About the role

Within a division, the Operations Supervisor – Hauling Operations supervises collections activities in one or more lines of business (commercial, residential, roll-off (industrial), and/or container delivery and pick-up) across a geographically dispersed area. The role oversees drivers and helpers, collaborates with the Operations Manager and General Manager to implement tactical initiatives for functional excellence and budget achievement, and ensures compliance with safety, environmental, operating, regulatory, accounting, and ethics standards.

Responsibilities

• Safety
  • Provide leadership to achieve and communicate safety goals and objectives.
  • Remove unsafe conditions or situations from drivers’ routes.
  • Collaborate with the sales team to identify and eliminate unsafe conditions for new routes or customers.
  • Partner with the maintenance department to ensure equipment compliance with safety standards.
  • Oversee safety and accident prevention programs to prevent accidents and injuries, ensuring a safe and productive work environment.
  • Engage employees in active participation to instill a culture of safety through personal commitment and outreach.
• Customer Experience
  • Deliver service that meets or exceeds customer expectations.
  • Understand and meet or exceed missed pickup goals.
  • Resolve service requests, equipment breakdowns, and schedule changes with timely stakeholder communications.
  • Interact with customers to solve issues and improve the overall experience.
  • Serve as a positive company representative to drive satisfaction and loyalty.
• Efficiency
  • Establish and ensure adherence to productivity goals and operating standards.
  • Manage labor hours and disposal expenses per established plans.
  • Lead drivers to exceed productivity goals for all routes.
  • Create, modify, and improve routes to maximize density and efficiency.
  • Reduce route hours through techniques like service conversions and container upsizing.
  • Execute operational plans to achieve or exceed budgeted goals.
  • Support service delivery while actively contributing to fleet quality and maintenance.
• Employee Engagement
  • Foster a collaborative, communicative team environment to drive engagement.
  • Build and develop talent, aligning with employees’ career goals and providing coaching for advancement.
  • Perform other job-related duties as needed or assigned.

Requirements

• Able to direct large staff.
• Process-oriented and results-driven, with a commitment to organizational success and resource marshaling.
• Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
• Collaborative team-builder with creative thinking to challenge conventional solutions.
• Strong ethical behavior and leadership skills, emphasizing talent development and high-performance teams.
• 1 year of lead or supervisory experience.

Benefits

Eligible employees can elect to participate in:

• Comprehensive medical, dental, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

More details: Republic Services Benefits

About the company

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry, providing customers with a complete set of products and services, including recycling, waste, special waste, hazardous waste, and field services. The company advances circularity and decarbonization to create a more sustainable world. In 2025, Republic’s revenue was $16.6 billion, with adjusted EBITDA of $5.3 billion. Serving 13 million customers, the company operates over 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills across North America.

Republic combines local operational management with standardized business practices to drive efficiencies while maintaining day-to-day decisions at the local level. The company’s 42,000 team members are guided by values of safety, service commitment, environmental responsibility, drive, and human-centered respect. With an employee engagement score of 86, Republic fosters an inclusive and diverse culture where every voice counts. In 2024, the Republic Services Charitable Foundation and local grants positively impacted 5.1 million people, focusing on building sustainable neighborhoods.

Strategy

Republic Services’ strategy focuses on generating profitable growth through acquisitions and industry advancements, managing customers’ waste streams via a vertically integrated North American footprint. The company targets growth in three areas:

• Recycling and Waste: Expanding footprint through organic growth and acquisitions, leveraging scale to unlock advanced recycling opportunities and cross-selling new products.
• Environmental Solutions: Enhancing capabilities and geographic reach to address technical waste streams, including PFAS remediation.
• Sustainability Innovation: Advancing circularity and decarbonization through initiatives like the Republic Services Polymer Center (the nation’s first integrated plastics recycling facility) and Blue Polymers, a joint venture for sustainable packaging. The company also converts landfill gas to Renewable Natural Gas (RNG), aiming to beneficially reuse 50% more biogas by 2030 (2017 baseline).

Recent recognition

• Barron’s 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Best-In-Class Indices
• Ethisphere’s World’s Most Ethical Companies
• Fortune World’s Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global