Ophthalmic Technician Team Supervisor
Northwest Eye Surgeons · Renton, WA · 1 wk ago
Healthcare$30–$35/hrInternship
Responsibilities
- Cookbook the flow of information and communication and disseminate it according to plan/strategy, including regular staff meetings, recognition, and rewards, and changes in protocols, forms, scheduling, processes, and procedures
- Interviews, orients, and trains employees
- Applies performance, rewards, and disciplines employees
- Addresses complaints and resolves problems
- Be the point person for our MD's and OD's teams and maintain an organized team structure
- Ability to complete or delegate tasks and triages to the appropriate doctor/tech to coordinate
- Mentor technicians / provide feedback to improve skill sets and clinic flow
- Communicate expectations and priorities for the day with the team
- May require travel to additional Company sites to support the provider team
- Monitor and assist in refining provider templates to maximize the efficiency and quality of patient care
Requirements
- Knowledgeable with Microsoft Office or G-Suite
- Able to maintain open communication with doctors and staff
- Demonstrated leadership performance
- Consistently work well with others in a mentoring and training role, as well as being a supportive team member
- Able to de-escalate problems and issues from patients, team members, and providers
- Excellence in communication skills and the ability to convey ideas and information, verbally and in writing
- Strong organizational skills, attention to detail, and problem-solving are required to perform this role
Qualifications
- High School diploma or equivalent
- 1-year supervisory experience, medical field preferred
Skills
- Microsoft Office or G-Suite proficiency
- Effective communication skills
- Leadership and mentoring abilities
- Problem-solving and organizational skills
Benefits
- Competitive Salary $30.00 - $35.00 D.O.E.
- Medical, Dental, and Vision Insurance
- RoBust Ancillary Benefits
- 401(k) Plan with Employer Contribution
- Company Paid Life Insurance
- Generous PTO/Holiday
Pay
$30.00 - $35.00 D.O.E.
Schedule
N/A