Ophthalmic Technician/Medical Assistant

Travel Required to Multiple Locations (Riverhead, Southampton and Hampton Bays)

About the role

SightMD is a rapidly growing integrated ophthalmic provider group, extending exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. With over 127 eye care providers and 60 locations, we are committed to delivering unparalleled services. As an Ophthalmic Technician, you will play a vital role as an assistant to our physicians, performing a range of administrative and clinical duties.

Responsibilities

• Patient Interaction & Clinical Intake
  • Greet and communicate with patients and their families in a caring and respectful manner.
  • Initiate patient evaluations by documenting chief complaint, history of present illness, review of systems, and pertinent information.
  • Coordinate and obtain prior authorizations for medications in accordance with insurance requirements.
• Pre-Exam & Diagnostic Testing
  • Perform pre-exam testing, including visual acuity assessment (with pinhole and glare testing), confrontational visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
  • Conduct advanced diagnostic testing such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
  • Perform specialized testing as requested, including color vision screening, stereopsis, dry eye testing, optical biometry, and refractometry.
• Procedure & Treatment Support
  • Assist with in-office minor surgical procedures and laser treatments.
  • Complete prescription refill requests as authorized by the physician, ensuring proper documentation.
  • Track, document, and communicate laboratory results to physicians and patients promptly.
  • Educate patients on medication use and provide pre- and post-operative instructions.
  • Assist with contact lens fittings and provide patient instruction on insertion, removal, and lens care.
• Equipment & Inventory Management
  • Maintain and manage inventory of ophthalmic supplies, pharmaceuticals, and instruments.
  • Inspect and assist with maintenance of clinical examination equipment; report damage and coordinate repairs.
  • Assist with cleaning surgical instruments in preparation for sterilization.
  • Properly shut down and clean diagnostic testing equipment as needed.
  • Check and record medical refrigerator temperatures daily; monitor supply dates and manage inventory.
• Clinic Readiness & Administrative Support
  • Open and close exam rooms daily, including cleaning equipment, charging devices, and securing instruments.
  • Assist with opening and closing the clinic as needed.
  • Follow all safety protocols and clinic procedures.
  • Monitor and respond to work emails; utilize shared tools such as Google Drive.
  • Maintain strict adherence to HIPAA regulations by safeguarding patient privacy.
• Professional Development
  • Participate in training and educational opportunities to remain current with best practices.
  • Perform additional duties as assigned or directed by the supervisor.

Requirements

• High School diploma or equivalent.
• Minimum of one (1) year of experience as an Ophthalmic Technician.
• Certified Ophthalmic Assistant (COA) certification required or enrolled within one year and completion within two years of hire.
• Strong customer service skills with a professional and friendly demeanor.
• Excellent organizational, time management, and multitasking abilities.
• Skilled in problem-solving with strong attention to detail.
• Comfortable engaging in face-to-face interactions with patients and staff.
• Ability to stand for long periods of time.
• Must be willing to travel between the Riverhead, Southampton, and Hampton Bays locations. Mileage reimbursement provided.

Pay

Hourly Pay Rate: $24.50

Schedule

Rotating schedule – including days, evenings, and weekends.

Benefits

• Medical/Dental/Vision Insurance
• Prescription Drug Coverage
• Company Paid Term Life Insurance & Long-Term Disability
• Supplemental Insurance Benefits
• Employee Assistance Program (EAP)
• Retirement Plan - 401(k)
• Paid Time Off (PTO)
• Paid Holidays
• Career Development Programs

All benefits are subject to eligibility requirements.