Ophthalmic Tech Trainer

About the role

Northwest Eyes is seeking an Ophthalmic Technician Trainer to combine technical expertise with leadership, mentorship, and the satisfaction of advancing quality patient care.

Responsibilities

• Lead structured training programs for new and experienced technicians, ensuring core competencies are met within 90 days
• Deliver advanced training modules such as Tech T-levels and specialized diagnostic testing
• Provide one-on-one coaching to build skill mastery and support career advancement
• Track and document training progress, reporting outcomes to leadership
• Ensure compliance with HIPAA, MIPS, and internal policies
• Review documentation accuracy, safety practices, and patient interaction standards
• Support proper handling and disposal of medical information
• Collaborate with leadership to improve workflows, training processes, and technician engagement
• Aid in clinical research activities, including coordinating studies, scheduling participants, managing documentation, and ensuring GCP compliance
• Act as a liaison between providers, research teams, and participants
• Identify opportunities to enhance patient flow, efficiency, and quality of care
• Adapt to evolving clinic needs with flexibility
• Perform additional duties as assigned

Requirements

• Strong knowledge of ophthalmic diagnostics, workflows, and clinical best practices
• Understanding of healthcare compliance standards (HIPAA, MIPS)
• Experience with clinical research coordination (GCP certification a plus)
• Ability to train, mentor, and engage staff across diverse learning styles
• Excellent communication, organizational, and leadership skills
• Proficiency with Microsoft Office or Google Workspace
• High attention to detail and strong interpersonal skills

Qualifications

• High school diploma or equivalent required
• COA or COT certification preferred
• Minimum 3 years of ophthalmic technician experience, including training or supervisory responsibilities
• Experience in compliance oversight or clinical research coordination preferred
• Maintain required licensure, certifications, and training

Skills

• Visual Testing
• Anterior & Posterior Segment Diagnostics
• Refraction & Optics
• Intraocular Pressure Testing
• Visual Fields
• Patient Preparation & Education
• Surgical Support

Benefits

• Competitive pay: $24–$35/hr
• Medical, dental, and vision insurance
• Robust ancillary benefits
• 401(k) with employer contribution
• Company-paid life insurance
• Generous PTO and paid holidays
• Supportive, inclusive work culture – EEO employer

Pay

$24–$35/hr

Schedule

N/A