Ophthalmic Assistant / Tech

Responsibilities

• Interacts with all patients using the level of respect and professionalism required by this practice.
• Obtains patient history, to include chief complaint, history of present illness, past history (ocular and general) and history of allergies and medications.
• Performs accurate and consistent documentation and measurement tasks, to include:
  • Visual acuity
  • Lensometry
  • Confrontational visual fields
  • Motility
  • Pupillary function
  • OCT and Photography
  • Color plates
  • Applanation Tonometry
  • Pachymetry
  • Humphrey Visual Fields
  • Refraction
• Instrument Maintenance: Troubleshoots instrument repairs as necessary.
• Instrument Maintenance: Replaces bulbs.
• Instrument Maintenance: Checks connections.
• Instrument Maintenance: Reports continued problems to Lead Tech.
• Clinic and Triage: Returns patient phone calls and calls in prescriptions as necessary.
• Escorts patients from the waiting room to exam/testing rooms.
• Following testing, advises as to who will see them next.
• Maintains a smooth flow of patients to the physician.
• Escorts patients from the clinical area to the check‑out desk.
• Administrative: Helps maintain stock levels and cleanliness of exam lanes.
• Administrative: Checks for outdates of eye drops in exam lanes.
• Performs other duties as required.

Education and Experience

• High school diploma
• Two years minimum experience in an ophthalmic office
• Certification a plus

Essential Skills and Abilities

• Basic computer knowledge/skills
• Good time management
• Strong organizational skills
• Attention to detail
• Self-discipline
• Ability to work as a team member
• Respectful treatment of patients and coworkers
• Strong communication and professional skills
• Empathetic personality giving attention to patient needs and concerns
• Maintaining patient confidentiality
• Excellent verbal and written skills