Ophthalmic Assistant - Ophthalmology - Full Time

About the Role

The Ophthalmic Assistant performs ophthalmic work-ups, procedures, measurements, and tests to provide data to the provider and assist in patient care. This role requires a good understanding of optometry and ophthalmology outpatient office routines and a commitment to demonstrating Patient Centeredness, Teamwork, and Excellence in daily duties. The position may require travel for coverage as needed.

Responsibilities

• Obtains and documents accurate chief complaints and comprehensive history of present illness. Reviews and verifies patient’s past ocular, medical, family, and social history.
• Performs portions of the ophthalmic exam, diagnostic testing, and procedures; accurately documents findings and stays current with new technology and procedures.
• Acts as a scribe for the provider, capturing, summarizing, and documenting pertinent examination data, clinical findings, and the assessment and plan.
• Assists the provider with office procedures, completion of informed consent, and patient education.
• Cleans and sterilizes office instruments, performs basic maintenance, quality control, and maintains inventory of ophthalmic exam room and ancillary equipment according to protocols.
• Completes and processes forms (DMV, disability, legal blindness, insurance, low vision, etc.); reviews and monitors the provider’s schedule for efficiency and errors.
• Triages messages and phone calls, responding to patients as directed by the provider.
• Provides orientation and training for new employees and teaches other staff members as opportunities arise.
• Answers phones, schedules appointments, and assists with bump lists.
• Travels to other offices and covers as needed throughout the department.

Requirements

• High School Diploma or Equivalent (required).
• Completion of Ophthalmic Scribe Certification (OSC) within the first 6 weeks of employment (required).
• Completion of the American Academy of Ophthalmology Home Study course within the first 6 months of employment for candidates without COA (required).
• Certified Ophthalmic Assistant (COA) or Paraoptometric Assistant (POA) certification (preferred).
• CPR Certification (preferred).
• 2 years of clinical experience in an ophthalmology or optometry practice (preferred; will consider medical office or clinical assistant experience).
• Previous customer service experience.

Skills

• Self-motivated and detail-oriented.
• Excellent time management and communication skills.
• Flexible and punctual.