OPHTHALMIC ASSISTANT

About the Role

We are growing and we are looking for an Ophthalmic Assistant to join our team!

Core Values

• Caring – We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.
• Fun – We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.
• Committed – We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.
• Egalitarian – We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.
• Excellence – We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.

You Are Ready To

• Live out our core values in patient and team member interactions
• Committed to providing an excellent patient experience
• Highly organized and able to anticipate patient needs
• Able to bring a positive attitude everyday
• A clear communicator, able to multitask and team oriented

You Will Make An Impact By

• Performing patient workups and preliminary tests including visual acuity, patient history, lensometry and other tests in accordance with protocol.
• Performing various diagnostic tests as directed, but not limited to, keratometry, topography, tonometry, pachymetry and visual fields as indicated.
• Facilitating efficient patient flow by monitoring schedules, patient medical records, and potential schedule conflicts; resolves and communicates with OD/MD as necessary.
• Triaging patient phone calls by answering questions and resolving concerns as directed to achieve patient satisfaction.
• Ensuring the opening, closing, maintenance and stocking of exam lanes and maintaining order work areas.
• Sending prescriptions to patients' pharmacies as requested by the doctor, and handling prior authorization requests as needed.
• Participating in regular team meetings and reports team progress to ensure effective team and inter-department communications.
• Actively participating in ongoing professional self-development to enhance training and skills.

Qualifications

• A high school diploma or equivalent
• Previous experience and/or training with completion of the American Academy of Ophthalmology (AAO) home study preferred.
• Previous patient care experience preferred.

Benefits

• Medical, dental and vision insurance
• Employer paid benefits: paid time off, retirement savings contributions, life insurance and disability insurance
• A variety of voluntary benefits for you and your family
• $150 shoe allowance for full time staff
• Education Allowance
• Wellness Program paired with a Lifestyle Spending Account