Ophthalmic Assistant

About the role

The Ophthalmic Assistant, under the direct supervision of the department supervisor, plays a crucial role in providing comprehensive ophthalmic care. Responsibilities include assisting the physician in gathering patient data, maintaining a conducive clinical environment, and performing a variety of essential tasks.

Responsibilities

• Conduct visual acuity testing, visual field testing, lensometry, auto refractometry, refractometry, pupil assessment, extraocular motility, gross external examination, applanation tonometry, and tonopen.
• Administer eye drop instillation and perform diagnostic testing.
• Participate in patient care within a clinical setting.
• Maintain patient medical records, ensuring efficient and organized workflow.
• Greet patients, gather information, and conduct examinations.
• Operate ophthalmic equipment, maintain inventory, and report malfunctions.
• Document patient information and procedures accurately and efficiently.
• Collaborate with physicians, other technicians, and staff to ensure quality patient care.
• Assist with care coordination and other administrative duties.
• Participate in employer-sponsored training and continuing education to become certified by JCAHPO as a Certified Ophthalmic Assistant within 24 months from the date of hire.

Requirements

• High school diploma or equivalent required.
• 0-1 years of experience as an Ophthalmic Assistant.
• 1-2 years working in a fast-paced environment.
• 1-2 years’ experience in the customer service industry.
• General understanding of anatomy and physiology.
• Demonstrated ability to understand complex concepts, with strong math and science skills.
• Proficient computer and data entry skills.
• Demonstrated ability to perform under pressure, while maintaining a high level of service and confidentiality.
• Demonstrated ability to work independently and as part of a team.

Physical Demands

• Work is a mix of standing, sitting, bending, and other movements typical in an outpatient service environment.
• Requires prolonged sitting, frequent standing, and ability to traverse the office, with some bending, stooping, and stretching.
• Occasional lifting up to 50 pounds.
• Requires manual dexterity to work with ophthalmic equipment and maneuver patients in wheelchairs.
• Must be able to accurately type information into an EMR system.
• Requires ability to communicate verbally and a normal range of hearing and eyesight to report, prepare, and communicate appropriately.
• Requires ability to work under stressful conditions and occasionally irregular hours.

Working Conditions

Clinical environmental hazards such as exposure to communicable diseases, toxic substances, and ionizing radiation.