Ophthalmic Assistant

We are seeking an Ophthalmic Assistant who takes pride in their work, loves to be of service to others, is a great TEAM player, and has an open-growth mindset. If you’re looking for a career where you’re given the opportunity to grow, serve others, and work with an amazing team, this is the role for you.

About the role

The Ophthalmic Assistant plays a critical role in delivering high-quality patient care by accurately obtaining and documenting detailed medical histories and performing a variety of ophthalmic tests as directed by the physician. This role supports administrative and business functions to maintain the clinic’s efficient daily operations, contributing to a positive and seamless patient experience.

Responsibilities

• Conduct patient workups – obtain and document exam information, perform testing prior to the exam
• Perform special testing as ordered by the physician
• Return patient phone calls
• Scribe for the doctor(s)
• Complete reports
• Protect patients' rights by maintaining the confidentiality of personal and financial information
• Maintain operations by following policies and procedures; reporting needed changes
• Contribute to team effort by accomplishing related results as needed
• Prepare patients for exams and ensure examination rooms and equipment are properly maintained
• Other duties as assigned

Requirements

• High School Diploma or equivalent (Associate Degree preferred)
• Preferred 2 years of previous ophthalmic or optometric patient care or medical office experience (willing to train the right candidate)
• Certification as a Certified Ophthalmic Assistant (COA) preferred, but not required (we will help you get certified if you aren’t already)
• Extraordinary customer service and team member relations – REQUIRED
• Multiline phone system experience preferred
• Willingness to grow
• Driven, responsible, and takes ownership of the position
• Professional appearance
• Computer skills
• Multitasking and time management abilities
• Strong organizational skills and attention to detail
• Valid driver’s license

About the Practice

The physicians of Heaton Eye Associates have been serving East Texas’ vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception.

Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix® lenses, and Vivity® lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering the EVO ICL, another exciting option for patients seeking freedom from contacts and glasses.

Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery as well as state-of-the-art aesthetic services in the area. The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position on information and technology in the rapidly evolving science of ophthalmology reflects our commitment to our patients.

About the Area

Our East Texas locations in Tyler, Longview, and Athens offer year-round activities the entire family can enjoy.

• Longview: Experience Texas' rich history and culture.
• Tyler: Surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers.
• Athens: Known as the "Hamburgers-Heritage-Texas" town, it has the charm of a small, southern town while retaining many qualities of a larger city. It is home to the East Texas Arboretum and Botanical Society.

Benefits

• Affordable health and dental insurance
• Vision care
• Life insurance
• Paid time off (PTO)
• 401K retirement plan