Ophthalmic Assistant

About the Role

The Ophthalmic Assistant plays a critical role in delivering high-quality patient care by accurately obtaining and documenting detailed medical histories and performing a variety of ophthalmic tests as directed by the physician.

• Conduct preliminary eye assessments
• Administer diagnostic tests
• Prepare patients for exams
• Ensure examination rooms and equipment are properly maintained
• Support administrative and business functions to maintain the clinic’s efficient daily operations
• Contribute to a positive and seamless patient experience

About the Practice

The physicians of Heaton Eye Associates have been serving East Texas’ vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery.

• First to offer LASIK laser vision correction in East Texas, with tens of thousands of procedures performed
• Wide range of premium lenses, including Symfony Extended Depth of Focus, PanOptix®, and Vivity® lenses for freedom from glasses and contacts after cataract surgery
• First in East Texas to offer the RxSight Light Adjustable Lens, allowing patients to preview and adjust their vision post-surgery
• Only practice in the area offering the EVO ICL for freedom from contacts and glasses
• Only fellowship-trained Pediatric Specialist and Oculoplastic Surgeon in the area, offering cosmetic, medical, reconstructive surgery, and aesthetic services

The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position in information and technology reflects our commitment to our patients.

About the Area

Our East Texas locations in Tyler, Longview, and Athens offer year-round activities for the entire family.

• Longview: Experience Texas' rich history and culture
• Tyler: Surrounded by 25 prime sporting lakes for fishing and boating; known for colorful spring flowers
• Athens: Charming small-town atmosphere with qualities of a larger city, home to the East Texas Arboretum and Botanical Society

Responsibilities

• Perform patient workups: obtain and document exam information, perform testing prior to the exam
• Conduct special testing as ordered by the physician
• Return patient phone calls
• Scribe for the doctor(s)
• Complete reports
• Protect patients' rights by maintaining confidentiality of personal and financial information
• Maintain operations by following policies and procedures; reporting needed changes
• Contribute to team effort by accomplishing related results as needed
• Other duties as assigned

Requirements

• Extraordinary customer service and team member relations – required
• Medical experience is a plus but not required
• Multiline phone system experience preferred
• Willingness to grow
• Driven, responsible, and takes ownership of the position
• Professional appearance
• Computer skills
• Multitasking abilities
• Strong time management and organizational skills
• Attention to detail
• Valid driver’s license

Qualifications

• High School Diploma or equivalent (Associate Degree preferred)
• Preferred 2 years of previous ophthalmic or optometric patient care or medical office experience (willing to train the right candidate)
• Preferred COA certification (will assist in obtaining certification if not already certified)

Benefits

• Affordable health and dental insurance
• Vision care
• Life insurance
• Paid time off (PTO)
• 401K retirement plan