Ophthalmic Assistant

About the Role

The Ophthalmic Assistant plays a critical role in delivering high-quality patient care by accurately obtaining and documenting detailed medical histories and performing a variety of ophthalmic tests as directed by the physician. This role supports administrative and business functions to maintain the clinic’s efficient daily operations, contributing to a positive and seamless patient experience.

Responsibilities

• Conduct preliminary eye assessments and administer diagnostic tests
• Prepare patients for exams and ensure examination rooms and equipment are properly maintained
• Obtain and document exam information and perform testing prior to the exam (patient workups)
• Perform special testing as ordered by the physician
• Return patient phone calls and complete scribing for the doctor(s)
• Report completion of tasks and protect patients' rights by maintaining confidentiality of personal and financial information
• Maintain operations by following policies and procedures and reporting needed changes
• Contribute to team effort by accomplishing related results as needed
• Other duties as assigned

About the Practice

The physicians of Heaton Eye Associates have been serving East Texas’ vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception.

Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix® lenses, and Vivity® lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering the EVO ICL, another exciting option for patients seeking freedom from contacts and glasses.

Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery, along with state-of-the-art aesthetic services in the area. Our commitment to maintaining leadership in information and technology reflects our dedication to patients in the rapidly evolving field of ophthalmology.

About the Area

Our East Texas locations in Tyler, Longview, and Athens offer year-round activities the entire family can enjoy. Longview provides a rich history and cultural experiences. Tyler is surrounded by 25 prime sporting lakes, ideal for fishing and boating, and is known for its colorful spring flowers. Athens, with the charm of a small southern town, is home to the East Texas Arboretum and Botanical Society while retaining many qualities of a larger city.

Requirements

• High School Diploma or equivalent (Associate Degree preferred)
• Preferred 2 years of previous ophthalmic or optometric patient care or medical office experience (willing to train the right candidate)
• Certifications/Licensures: COA preferred but not required (assistance provided for certification if needed)
• Extraordinary customer service and team member relations (required)
• Multiline phone system experience preferred
• Willingness to grow and take ownership of the position
• Professional appearance and strong computer skills
• Ability to multitask, manage time, and maintain organizational skills
• Attention to detail and a valid driver’s license

Qualifications

• Driven, responsible, and detail-oriented
• Medical experience is a plus but not required

Benefits

• Affordable health and dental insurance
• Vision care
• Life insurance
• Paid time off (PTO)
• 401K retirement plan