Operator II, Warehouse Operations

About the role

Join our warehouse team as a Logistics Clerk and help us deliver excellence every day. This hands-on role is perfect for someone who thrives in a structured, safety-focused environment and takes pride in getting the job done right.

Responsibilities

• Transportation Coordination
• Obtain and compare freight quotes from carriers and transportation providers.
• Select the most efficient and cost-effective transportation options based on customer requirements.
• Schedule and coordinate inbound and outbound shipments.
• Arrange vendor shipment collections and ensure timely pickup of materials.
• Monitor shipment progress and provide status updates to internal stakeholders and customers.
• Reroute shipments as needed to meet delivery requirements or resolve transportation issues.
• Carrier Management
• Develop and maintain positive relationships with carriers and transportation partners.
• Monitor carrier performance, including on-time pickup and delivery metrics.
• Work with carriers to improve service levels and reduce transit delays.
• Investigate transportation issues and implement corrective actions.
• Escalate recurring performance concerns to management and transportation providers.
• Customer and Sales Support
• Collaborate with the Inside Sales team to identify and apply freight-related charges, expedited shipping fees, detention charges, redelivery fees, and other transportation-related costs.
• Ensure all transportation charges are accurately communicated and documented.
• Support customer delivery requirements and special shipping requests.
• Communicate shipment schedules, delays, and service updates to customers when necessary.
• Order and Documentation Management
• Create and maintain shipping documents, bills of lading, carrier manifests, and transportation records.
• Verify shipment information for accuracy and compliance.
• Maintain records of freight costs, carrier invoices, and delivery performance.
• Process transportation documentation in company systems and record-keeping platforms.
• Performance and Continuous Improvement
• Track key logistics metrics including on-time delivery, freight costs, transit times, and carrier performance.
• Recommend process improvements to reduce transportation costs and improve service.
• Aid with logistics projects and supply chain initiatives.
• Support inventory movement planning between warehouses and customer locations.
• Compliance and Safety
• Ensure compliance with company transportation policies and customer requirements.
• Follow applicable transportation regulations and shipping procedures.
• Maintain confidentiality of customer, vendor, and company information.

Qualifications

• Education
• A high school diploma or equivalent required.
• An associate degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
• Experience
• 2+ years of experience in logistics, transportation, customer service, warehouse operations, or supply chain coordination preferred.
• Skills and Competencies
• Strong knowledge of transportation and logistics processes.
• Experience obtaining freight quotes and coordinating shipments.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Ability to analyze transportation costs and service performance.
• Proficiency in Microsoft Excel, Outlook, and ERP/WMS/TMS systems.
• Strong problem-solving and decision-making skills.
• Ability to work in a fast-paced environment with changing priorities.
• Attention to detail and accuracy in documentation.

Key Performance Indicators (KPIs)

• On-Time Delivery Performance
• Freight Cost Management
• Carrier Response Time
• Shipment Accuracy
• Vendor Pickup Compliance
• Customer Satisfaction
• Reduction in Expedite Costs
• Transportation Issue Resolution Time
• Freight Quote Turnaround Time

What's in it for me?

• Hands-on role where your work directly impacts customer satisfaction and operational success.
• Collaborative team culture that prioritizes safety and mutual support.
• Opportunities to build valuable supply chain skills and advance your career.
• Structured environment with clear processes and expectations.

Working Conditions

• Office and warehouse environment.
• Frequent interaction with carriers, customers, vendors, and internal departments.
• Occasional overtime may be required to meet operational demands.

Pay and Benefits

Hourly Rate Starts at $19.50
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. For this U.S. based position, the expected pay range is USD 0 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.