Operator I

A.O. Smith is a global leader in innovative technologies and energy-efficient solutions for residential and commercial water heating equipment, boilers, and water treatment products. This role is based in Lebanon, TN, within the Lochinvar business unit.

About the role

This position is responsible for picking items from inventory based on customer orders in the Service Parts-UPS area.

Responsibilities

• Follow general safe work practices and job-specific safety rules and regulations.
• Coordinate parts requests, work order verification, assembly, and delivery of service items, including sequencing based on demand due dates.
• Verify work order header information such as BOM part numbers, quantities, and consuming locations; initiate BOM Change Request Forms to correct issues before scanning.
• Coordinate requests for purchased or manufactured parts per work orders for service items.
• Complete assembly of service components according to instructions, drawings, and quality standards.
• Inspect components for fit, form, and function per defined procedures.
• Assist other team members with operations as requested by the supervisor.
• Maintain a clean and organized work area.
• Maintain quality and quantity of work by following all processes and procedures; report production to the leader or supervisor.
• Maintain inventory control of raw materials in the area.
• Perform all other duties as assigned by the supervisor.
• Accurately pick items from inventory based on customer orders to meet shipping deadlines.
• Inspect products for defects or damages before packing to ensure quality standards are met.
• Securely pack items using appropriate materials to prevent damage during transit; label packages accurately for delivery.
• Maintain accurate inventory records by tracking items picked and packed, reporting discrepancies, and assisting with inventory audits.
• Adhere to safety protocols, including proper lifting techniques and use of personal protective equipment (PPE).
• Operate warehouse equipment such as forklifts and pallet jacks safely and efficiently.
• Collaborate with team members and supervisors to ensure efficient workflow and address issues during the picking and packing process.

Requirements

• Strong oral and written communication skills.
• Measurement and mathematical skills.
• Basic computer knowledge and ability to use electronic information.
• Ability to work independently or on a team.
• Ability to multi-task and problem solve.
• High School Diploma or GED.

Physical Requirements

• Must wear required Personal Protective Equipment (PPE) such as steel-toe shoes/boots, ear, and eye protection.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Frequently required to walk; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
• Regularly required to stand and use hands to finger, handle, or feel.
• Must be able to lift and/or move up to 20 pounds overhead and maneuver parts weighing up to 50 lbs.
• Occasional use of wrenching, impacting, and/or vibrating tools (manual and automatic) for extended periods.

Benefits

• Competitive compensation package.
• Comprehensive benefits plans including medical and dental insurance.
• Company-sponsored life insurance.
• Retirement security savings plan.
• Short- and long-term disability programs.
• Tuition assistance.