Operations & Training Intern

Article Student Living is excited to invite you to our 2027 Internship Program! We are seeking an Operations and Training Intern to join our team for Summer 2027, where you will gain hands-on experience supporting property operations and training initiatives across multiple communities. You will collaborate with cross-functional teams to support operational reporting, market research, process documentation, training resources, and move-in readiness efforts, contributing to projects that enhance efficiency and the customer experience from lease-up through stabilized operations. This 10-week internship program will run from June 7th to August 12th, 2027. The program will include events such as lunch-and-learns, systems training, and an end-of-internship project presentation. You will report to the VP of Operations. You will work on-site at our Chicago, IL office 4-5 days a week with potential travel up to 25% of the time. Compensation for this role is $22/hour. Your Mission Provide administrative support, data entry, and documentation assistanceCollaborate with operations, marketing, and property teamsParticipate in internship programming and complete a capstone project presentation Operations Support daily property management operations across multiple communitiesMonitor occupancy trends, revenue performance, and operational efficiency metricsHelp with maintenance coordination, vendor communication, and work order trackingConduct market research on rental pricing, competitor offerings, and industry trendsParticipate in property inspections to ensure compliance with company standardsHelp prepare operational and financial reports, including budget tracking and expense analysis Training Audit operational resources to ensure accuracy and consistencySupport move-in readiness plans by confirming systems and materials are in placeHelp with training content development and process documentationMonitor system dashboards (Entrata) and follow up on outstanding itemsContribute to process improvements, including customer experience and phone performance programs Your Background Pursuing a degree in Business, Real Estate, Property Management, Hospitality, Marketing, or a related fieldProficiency in Microsoft Excel, PowerPoint, and design tools (Adobe and Canva)Prior experience in leasing, property management, hospitality, customer service, marketing, or training support Your Style Analytical and Creative – You like producing creative solutions to new challenges and like to live in the gray.Diligent and Productive – You compose yourself and complete tasks, achieve deadlines, and collaborate with individuals across all levels.Motivated – You invest extra energy to reach your goals because you take pride in your work.Team Player – You unite with teammates and help when needed. Article Student Living provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression, sexual orientation, marital status, religion, age, disability, genetic information, or any other characteristic protected by applicable federal, state or local law. If you require reasonable accommodation to complete our application process, please contact our Human Resources team.