OPERATIONS TECHNICIAN II - PUB SEC

About the role

The Role at Lumen is dedicated to providing high-speed internet and network services to businesses and consumers. We are seeking an experienced IT Specialist to join our team.

Responsibilities

• Manage and maintain network infrastructure, including servers, routers, and switches.
• Provide technical support and troubleshooting for hardware and software issues.
• Implement and configure network security protocols and firewalls.
• Perform routine maintenance on equipment and ensure compliance with industry standards.
• Collaborate with cross-functional teams to resolve complex technical problems.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3 years of relevant IT experience, preferably in a network management role.
• Proficiency in network administration tools such as Cisco IOS, Windows Server, and Linux.
• Strong understanding of TCP/IP protocols, VLANs, and routing.
• Excellent problem-solving skills and ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation.

Qualifications

• Experience with network monitoring tools like SolarWinds or Nagios.
• Knowledge of cloud computing platforms such as AWS or Azure.
• Hands-on experience with virtualization technologies like VMware or Hyper-V.
• Ability to communicate effectively with non-technical stakeholders.

Skills

• Technical proficiency in network management and troubleshooting.
• Strong organizational and time management skills.
• Ability to work under pressure and meet deadlines.
• Good interpersonal and communication skills.

Benefits

Lumen offers a comprehensive benefits package that includes:

• Competitive salary and performance-based bonuses.
• Flexible work schedule and remote work options.
• Health, dental, and vision insurance plans.
• 401(k) retirement savings plan with company match.
• Employee wellness programs and gym reimbursement.
• Professional development opportunities and training programs.

Pay

The starting salary range for this position is $60,000 - $80,000 annually, depending on experience and qualifications.

Schedule

This role is full-time and requires a standard 40-hour workweek.